This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Professional Services Consultant at Notion, you will be responsible for supporting customers in unlocking the full potential of Notion's product. You will partner closely with customers and cross-functional teams to understand unique challenges and provide tailored solutions that drive success. This role requires a blend of technical expertise, project management skills, and consultative abilities to ensure successful implementation and adoption of Notion across organisations.
Job Responsibility:
Design and architect customer workspaces, including use case implementation and member management practices
Develop and execute change management and training plans to ensure successful customer adoption
Scope, negotiate, and manage professional services engagements from discovery through delivery
Lead workspace builds and implementation projects
Partner with sales teams to position and deliver professional services solutions
Create and maintain project documentation, timelines, and deliverables
Provide guidance on workspace architecture, permissions, and security best practices
Collaborate with cross-functional teams to ensure customer success and drive feature adoption
Requirements:
3+ years of experience in technical consulting, implementation, or similar customer-facing role
Strong project management expertise with demonstrated ability to manage multiple client engagements simultaneously
Experience in change management and driving user adoption of new technologies
Excellence in stakeholder management and building relationships at all levels
Strong problem-solving abilities and analytical skills
Outstanding written and verbal communication skills
Experience with SaaS platforms and understanding of technical concepts
Proven track record of delivering successful customer implementations
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
Nice to have:
Fluency in English and French
Experience with workspace design and information architecture
Knowledge of data migration tools and methodologies
Understanding of API integrations and enterprise software systems
Previous experience in a fast-paced, high-growth technology company
Familiarity with project management methodologies and tools