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At Quadient, we empower organizations to connect meaningfully with their customers through powerful communication technologies. We’re looking for a Professional Services Consultant with strong problem-solving and technical skills to help clients design, build, and deliver solutions using Quadient’s Customer Communication Management (CCM) platform, Quadient Inspire. In this hybrid technical and consultative role, you will work primarily within the Quadient Inspire suite to implement communication workflows, data integrations, and document designs that connect seamlessly with client systems. You’ll collaborate with customers, project teams, and internal stakeholders to deliver high-quality solutions that support business goals and digital transformation initiatives.
Job Responsibility:
Participate in all phases of solution delivery—from requirements and design to development, testing, and deployment
Configure and extend solutions using the Quadient Inspire suite (Designer, Automation, Scaler, Interactive, and related modules)
Integrate Inspire-based solutions with client systems and data sources
Translate business and technical requirements into well-structured CCM implementations
Support documentation, testing, and troubleshooting during and after project delivery
Collaborate closely with senior consultants and project managers to ensure successful outcomes
Contribute to internal knowledge sharing and skill development initiatives
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience
2+ years of experience in software implementation, integration, or consulting roles
Experience contributing to technical projects involving client interaction and requirements gathering
Strong analytical and organizational skills
Clear and professional communication skills—both written and verbal
Understanding of data structures, transformation, and integration concepts
Familiarity with RESTful APIs, JSON, and authentication standards such as OAuth2 or SAML-based SSO
Exposure to web technologies (HTML, XML, JavaScript) and enterprise integration patterns
Nice to have:
Experience with version control systems (e.g., Git) and familiarity with DevOps or cloud environments (AWS, Azure, GCP)
Experience with document composition, workflow automation, or CCM platforms
Experience with Quadient Inspire or similar CCM platforms (e.g., OpenText Exstream, Smart Communications)
Exposure to business process automation or digital communication projects
What we offer:
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support
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