Professional Service Engineering Specialist Job at SpaceBridge Inc. (Montreal)

Specialist Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...

Location

United Kingdom , Hebburn

Salary:

34000.00 - 44000.00 GBP / Year

ITC Service Ltd

Expiration Date

Until further notice

Requirements

A love of (and ability to) Solve Problems & Challenges
Excellent communication skills, founded in being a good listener
Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
A deep desire to deliver an amazing Client Experience
Advanced knowledge of IT Applications, Software & Hardware
The ability to speak both Geek and human
Experience using a Ticketing system / RMM Tool and PSA software (5 years minimum)
Experience providing support via remote tools (5 years minimum)
Experience handling Technical Service Tickets (5 years minimum)
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business (5 year minimum)

Job Responsibility

Work on and resolve escalated Service Desk Tickets and Projects
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with advanced remote troubleshooting
Remote Hardware Maintenance and Support
Use our Ticketing System to manage projects and resolve Service Desk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process
Review RMM dashboard and apply remediation actions as indicated by our Processes

Fulltime

Professional Services Senior Specialist

We are seeking a Professional Services Senior Specialist to lead complex custome...

Location

Canada , Toronto

Salary:

92500.00 - 120000.00 CAD / Year

Intuit

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Computer Science, or a related field
5–7 years of experience in customer pre- and post sales engineering, solutions consulting, solutions delivery, and implementation
Strong technical knowledge in system integration, data migration, and solution configuration
Understanding of financial management principles, enabling you to be a credible industry expert, and understanding of in-practice workflows
Proven success managing complex, multi-stakeholder implementation projects
Familiarity with CRM and project management tools (e.g., Salesforce, JIRA)
Excellent communication, project management, time management, and organizational skills
Experience working directly with mid-market businesses and/or operations

Job Responsibility

Lead end-to-end implementation for large or complex customer engagements, ensuring timely and successful delivery
Serve as a trusted advisor to customers, guiding them through technical and operational aspects of onboarding
Develop and manage project plans, including timelines, resource allocation, and risk mitigation strategies
Troubleshoot and resolve technical issues, coordinating with Product and SDM teams as needed
Collaborate with Sales, Product, Service Delivery (migration) and Customer Success teams to ensure alignment and continuity throughout the customer lifecycle
Continuously evaluate and improve implementation methodologies to enhance efficiency and customer adoption and satisfaction
Capture and relay customer feedback to internal teams to inform product development and service enhancements
Provide mentorship and support to professional services specialists
Develop, update and maintain implementation playbooks for the team

What we offer

Cash bonus
Equity rewards
Benefits

Fulltime

Engineering Specialist

Join a dynamic engineering and modeling team within the South Florida Water Mana...

Location

United States , Naples or Ft. Myers

Salary:

62524.80 - 116480.00 USD / Year

South Florida Water Management District

Expiration Date

Until further notice

Requirements

Bachelor of Science degree from an ABET/EAC accredited program in Civil, Construction, Environmental, Agricultural, Biological, or related engineering field
4+ years of qualifying experience that demonstrates measurable career progression in water resource
Valid State of Florida Driver's License
Valid Engineer-In-Training certification
Must work towards and attain a State of Florida Professional Engineer (PE) License

Job Responsibility

Analyze the regional flood control system, evaluate rainfall and storm data, and assess system performance to support daily operations
Deliver engineering services and informed decisions that advance the District’s strategic programs
Conduct right-of-way and environmental resource permit reviews
Provide GIS mapping support for reports, emergency response efforts, and general operational needs
Assist with emergency management activities, including maintaining emergency standard operating procedures (SOPs), logistics support, and conducting rapid damage assessments
Support technical review of capital project designs, focusing on operability, maintenance ease, and cost-effectiveness
Communicate technical information clearly and effectively to diverse audiences, including field staff, engineers, non-engineers, and management teams

Fulltime

Project Manager, Google Cloud Professional Services

As a Project Manager at Premier Cloud, you will lead the successful delivery of ...

Location

United States; Canada

Salary:

Not provided

Premier Cloud

Expiration Date

Until further notice

Requirements

5+ years of project management experience with at least 2 years focused on cloud technology projects
Demonstrated success managing complex projects on-time and on budget with teams of 5–10+ members
Proven ability to manage multiple concurrent projects with varying complexity and stakeholder needs
Experience with Agile/Scrum methodologies and iterative delivery approaches
Strong track record of building client relationships and achieving 85%+ satisfaction scores
Google Cloud Associate Cloud Engineer certification is preferred (or Professional Cloud Architect/Developer/DevOps Engineer)
If not currently certified: commitment to achieve Associate Cloud Engineer within 3 months and Professional Cloud Architect within 12 months of hire
Hands-on familiarity with core GCP services: Compute Engine, GKE, Cloud Run, BigQuery, Cloud Storage, Cloud SQL, Pub/Sub, and Cloud Functions
Understanding of cloud migration methodologies (lift-and-shift, re-platform, re-architect) and infrastructure modernization patterns
Solid understanding of cloud architecture concepts including networking, security, identity management, and infrastructure-as-code

Job Responsibility

Lead End-to-End Google Cloud Implementations
Manage 3–6+ concurrent Google Cloud projects at different stages spanning migrations, infrastructure modernization, data analytics platforms, and AI/ML implementations
Own project planning, scope management, resource allocation, budget tracking, and timeline execution
Coordinate cross-functional teams including cloud architects, DevOps engineers, data engineers, security specialists, and client stakeholders
Drive projects using Agile methodologies with 2-week sprints, daily standups, and iterative delivery milestones
Serve as Trusted Client Advisor
Act as primary point of contact for client executives, IT leadership, and project stakeholders
Guide clients through complex cloud transformation decisions, balancing technical possibilities with business constraints
Provide weekly status updates, executive summaries, and transparent risk/mitigation reporting
Build relationships that extend beyond project completion, achieving 75%+ reference willingness and identifying expansion opportunities

What we offer

Competitive Compensation: A package that reflects your experience and impact
Growth & Development: Continuous training, certifications, and opportunities to work on cutting-edge Google Cloud projects
Collaboration with Google: Work directly with Google teams on transformative client initiatives
Comprehensive Benefits: Including health coverage, paid time off, and relocation assistance (if applicable)

Fulltime

Software Engineering Specialist

The role is accountable for ensuring that our technical deliveries realise Busin...

Location

India , Bengaluru

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Deep knowledge on Networking domain along with solid understanding on OSS stack of Telecom including, Planning/Monitoring/Assurance
Having a strong grip on TMF standards with API based solution and Event based architecture patterns
Strong foundation on ODA Architecture patterns
Experience designing & solution and from an Engineering point of view with TMF complaint and ODA Architecture
Skilled in life cycle management of OSS tools/solutions including requirements analysis, platform selection, technical architecture design, application design & development, testing and deployment
Knowledge in various industry standard’s such as TMF, Open API
Lead and execute engineering initiatives to ensure the network cloud platform is easily consumable by products and solutions that are built on top of the platform
and at the sametime, is compliant with information security standards
Implement governance and controls to monitor and manage consumption and compliance with security and other standards
Implement and publish APIs for clients to consume platform services in a consistent way

Job Responsibility

Role implements the defined architectural roadmap for the Assurance Area for the following: Fault Management
Resource Management
Incident Management
Change Management
Role involves defining and implementing the roadmap for Transformation of IT, DataCenter and Network Cloud applications in Service and Problem management
Manage, Engineer, Architect, Develop and Maintain applications in Network Management, OSS and FCAPS space

Fulltime

Professional Senior, Engineering - Mass Properties

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Mississauga

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor or Master’s degree in mechanical/aerospace engineering or related field
Minimum of 8 years of experience in Mass Properties
Knowledge of Aircraft Configuration, Structures and Systems integration technical requirements
Proficient in Mass Properties Analysis of Structure, Systems and Wiring
Good understanding and experience in supporting to Design and Stress Engineering, Production, Pre-Flight and In-Service
Familiar with Federal Aviation Regulation, Advisory Circulars, Bombardier Manuals and Recommended Practices
Good knowledge of Catia V5 and MS Office (Word, Excel and Power Point)
Energetic person with excellent communication and interpersonal skills, a high sense of commitment, and a willingness to accept responsibilities while acting independently in a high-pressure partner/supplier team environment
Highly organized, results-oriented, work independently and able to prioritize assignments

Job Responsibility

Engineering support to Production, Design Engineering, Procurement & Quality in coordinating resolutions to issues and providing Corrective Action solutions involving Engineering
Conduct the Green Aircraft Weight and Balance engineering procedures, large component and parts weighing
Produce Weight and Balance Reports and Loadsheets for Flight Test, C of A and delivery
Provide the Mass Properties Impact to Final Assembly Line and In-Service Support for Program Change Request (PCR), Design Change Proposal (DCP), Request for Change (RFC), Repair Engineering Order (REO), Service Bulletin (SB), Service Request for Product Support Action (SRPSA), Restriction & Special Instruction (RSI), Functional Test Engineering Requirement (FTER), and Modsums
Maintain Aircraft Weight and CG, DCP/PCR and Modsum databases
Maintain and/or Evaluate partner/supplier weight reports to monitor the weight and center of gravity of the aircraft
Review and approve structural and systems layouts, System Definition Drawings (SDD), Installations, Assembly, Detail and Procurement Control Drawings (PCD)
Calculate Weight and CG using engineering documents (Structural, Installation and Detail Drawings, Harness Reports, Wiring and Stick Diagrams) and 3D modeled parts
Generate inertia and distribution of mass properties data for the aircraft and components
Analyze aircraft characteristics such as aircraft buoyancy and fuel migration

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Principal Professional Services Consultant

As a Principal Professional Services Consultant you will sit at the nexus betwee...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Experience managing customer engagements and proof of concepts/value
Ability to create and deliver demonstrations to small or large groups
Ability to script in BASH and python, competent using the Linux CLI, and knowledge APIs
Experience with enterprise infrastructure, including cloud deployments and containers
Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
Ability to travel to customer sites as necessary (~25%)

Job Responsibility

Play the part of a consultant, project manager, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer experience
Build strong, significant, and compassionate relationships to internal and external partners, no matter their level
Demonstrate knowledge of IT monitoring tools and IT Operations, have supported Java applications and can do basic scripting
Run the technical discovery process and are capable of handling questions in security questionnaires
Help customers design integrations to provide a seamless implementation with their current technology stack
Break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive
Support products in both the SaaS world and on-prem
Articulate the business value of our solution and drive the long term goals
Be an extraordinary partner – to the account/product team and to your customers
Be excellent at multitasking, are self-driven, and can work both independently and with a cross-functional team

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

AI Deployment Specialist

As an AI Deployment Specialist at Intercom, you’ll share ownership of our Custom...

Location

United States , Chicago

Salary:

108000.00 - 129000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

4+ years of work experience
2+ years in a customer-facing role
Positivity: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers via video calls
Adaptability: change is constant and the Professional Services Team values experimentation to find the best processes and solutions
Demonstrate the Intercom Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic

Job Responsibility

Act as the main product expert during our customer’s deployment of Fin AI Agent for Customer Support
Partner with the rest of the Professional Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
Facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
Work closely with Project Managers and AI Agent Engineers to complete tasks on the deployment plan or enable customers to complete
Execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
Help drive success of the Professional Services Team by exceeding the measured Key Performance Indicators for your Project Portfolio
Collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
Collaborate with our Customer Education Team to ensure our self-serve materials are up to date and best in class

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Professional Service Engineering Specialist

SpaceBridge Inc.

Location:
Canada , Montreal

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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SpaceBridge Inc.

Location:Canada , Montreal

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Job Description:

Job Responsibility:

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Job Posted:
February 19, 2026