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Teradata Logo Teradata · IT - Software Development

Professional Cloud Engineer

Mexico, Tijuana · Job Posted March 27, 2026
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Job Description

As a Professional Cloud Engineer, you will support Teradata’s as-a-service cloud offerings across public cloud environments (AWS, Azure, and GCP). You will play a key role in ensuring the stability, security, and performance of mission-critical customer platforms while collaborating closely with internal and external stakeholders. Your responsibilities will include cloud infrastructure operations, security implementation, incident management, and continuous optimization of cloud-based data warehouse environments.

Job Responsibility

  • Manage and support mission-critical, 24x7 public cloud environments across AWS, Azure, and GCP for multiple customers
  • Perform cloud network, security, and infrastructure administration, including provisioning and environment optimization
  • Execute risk assessments during task execution to ensure platform stability and minimize service impact
  • Implement and maintain cloud security best practices, including compliance and governance controls
  • Perform backup, archive, and recovery operations for cloud-based data warehouse platforms
  • Monitor system throughput, load balancing, and overall platform health
  • proactively optimize critical cloud resources
  • Provide real-time troubleshooting and issue resolution, including participation in live customer calls and incident bridges
  • Respond promptly to incidents, conduct root cause analysis, and implement preventive and corrective actions
  • Support on-premises-to-cloud migration efforts in collaboration with customer and internal teams
  • Evaluate and analyze third-party software and partner compatibility within cloud environments
  • Maintain accurate and up-to-date documentation for cloud configurations, processes, and troubleshooting procedures
  • Collaborate across globally distributed teams to ensure timely and effective resolution of technical issues
  • Mentor and support Associate Cloud Engineers, contributing to team capability growth
  • Ensure consistent achievement of SLAs, SLOs, and KPIs, with a strong focus on customer experience

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred)
  • 3+ years of hands-on experience designing, deploying, and managing cloud-based solutions
  • Strong understanding of cloud architecture, infrastructure, and operational best practices
  • Intermediate knowledge of public cloud services (AWS, Azure, and/or GCP)
  • Intermediate proficiency in Linux administration and shell scripting
  • Basic working knowledge of relational databases (e.g., Teradata, Oracle, DB2, or similar)
  • Strong written and verbal communication and presentation skills
  • Proven ability to work effectively as part of a collaborative, distributed team

Nice to have

  • Relevant cloud certifications, such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect, are preferred
  • Relevant Vantage certifications are preferred, such as Teradata Vantage Certified Associate, Teradata Associate VantageCloud Lake 2.0, or Teradata Vantage Administration
  • ITIL certifications are desirable

What we offer

  • We prioritize a people-first culture
  • We embrace a flexible work model
  • We focus on well-being
  • We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are
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