Professional Business Support Job at Social Value Portal Ltd (London)

Job Responsibility

Provide high-quality administrative support to the PSMI team, ensuring work is well organised, efficiently coordinated and delivered at pace
Support the smooth running of team operations by managing core processes, including recruitment activity and joiner, mover and leaver administration
Coordinate meetings end-to-end, including scheduling, preparing materials and capturing accurate minutes and actions
Manage complex diaries and support managers with day-to-day coordination, ensuring priorities are effectively planned and delivered
Act as a central contact point through management of the team mailbox, using judgement to prioritise, respond or escalate queries
Maintain effective records management and compliance processes, including supporting inductions and carrying out required checks
Build strong working relationships and collaborate with colleagues, PAs and administrators across the PSR and FCA to support effective team delivery

Proven experience providing high-quality administrative support to teams or senior individuals, including coordinating activities and managing stakeholder interactions
Effective written and verbal communication skills, with the ability to produce clear, professional correspondence and respond effectively to enquiries
Good working knowledge of Microsoft Office applications (Word, Excel, Outlook, OneNote), with the ability to use them effectively in a professional environment
Highly organised, with the ability to prioritise effectively and manage competing demands in a busy environment
Demonstrated ability to take ownership of tasks, using sound judgement to prioritise, make decisions and escalate where appropriate
Experience supporting team operations, including coordinating meetings, managing diaries and inboxes and supporting onboarding or recruitment activity
Good attention to detail, with a focus on accuracy when handling documentation, records and administrative processes
Ability to build and maintain effective working relationships across a wide range of stakeholders, contributing to collaborative team delivery
Ability to handle sensitive and confidential information with discretion, while adhering to established processes and standards
Proactive and solutions-focused approach, with a commitment to continuous improvement and enhancing ways of working

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
A flexible benefits scheme designed around your lifestyle