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Productivity and Tooling Product Manager

United Kingdom, Belfast · Job Posted February 04, 2026
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Job Description

Join the Technology Application Strategy team, where we empower Citi's global developer community to build better, faster, and with greater satisfaction. We are a dynamic and globally distributed team of passionate technologists across London, Belfast, and the US, dedicated to designing, building, and deploying cutting-edge productivity and tooling solutions. Our mission is to revolutionise the developer experience at Citi, providing innovative tools and platforms that streamline workflows, enhance efficiency, and foster a culture of continuous improvement.

Job Responsibility

  • Play a key role in shaping the product offering for our developer productivity applications
  • Create and manage product roadmaps, detailing future features and releases
  • Build a deep understanding of user problems, needs and feedback based on research and data
  • Partner with our external providers, internal stakeholders and our development teams to create real value
  • Identify and communicate opportunities for improvement with peers and stakeholders
  • Review product demos with the development team and stakeholders against acceptance criteria for the feature set
  • Prepare launches and monitor platform performance, adoption, and operational health for feature sets
  • Engage across the entire Software Development Lifecycle (SDLC), from initial design and architecture to development, testing, deployment, and ongoing support, ensuring the delivery of high-quality, impactful solutions
  • Act as a trusted consultant and partner to developers worldwide within Citi
  • Provide expert guidance, facilitating their onboarding and maximizing their utilization of the innovative tools and platforms you help create
  • Serve as a subject matter expert for both senior stakeholders and team members
  • Role model engineering excellence and play your part in actively fostering a culture of continuous learning and openly sharing your knowledge and experience

Requirements

  • 3-5 years in a technology role or product development/product management environment
  • Strong analytical and quantitative skills
  • data driven and results-oriented
  • Skilled at working with third party service providers
  • Excellent written and oral communication skills

Nice to have

  • Experience in running distributed, cloud-based services
  • Experience writing SQL queries to perform analysis
  • Experience working with business intelligence tooling such as Tableau would be advantageous
  • Experience with relational databases such as Oracle

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

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