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Arrow Electronics is currently seeking a dedicated and team-oriented Production Technician Lead. In this role you will be coordinating rotations, new builds, material transfers, training new team members, system updates, DMS reconciliation and customer communication. The Production Technician Lead provides work instruction and prioritizes work of their team to ensure integration quality, production objectives and schedules are met. Also provides training and performs complex technician functions including performing complex builds and complex troubleshooting with or without a build plan.
Job Responsibility:
Coordinate and monitor the workload and flow of all technicians to ensure that standards for efficiency, quality, safety, and housekeeping are maintained, serves as a backup to all functions in the work area
Provides work direction and prioritizes work of the Integration group to ensure Production objectives and schedules are met
Training of employees as it pertains to company work methods, processing procedures, and skill development
Serve as first level technical escalation for area technicians and point of problem resolution as appropriate production process issues
Escalate issues and problems to management and/or appropriate support groups, as necessary
Prepare, build, and test product, software loads, package, and delivery
Evaluate needs for respective areas to balance labor as needed/requested
Run Quality and Production Reports Daily and Weekly
Work with other leads/supervisors to address labor management needs
Maintain assigned reports to ensure timely delivery of customer orders
Check internal systems and production floor for volume for the day to plan needs
Assist team members with their duties as needed
Maintain multiple deliverables at once and follow-up with key stakeholders as needed/required
Manage workflow coming into the department and appropriate resources as needed
Work on escalated requests as required
Other duties as assigned
Requirements:
Typically requires a 2-year degree and 2–4 years of experience or High school graduate with equivalent related experience
May require specific certifications
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
What we offer:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off (including sick, holiday, vacation, etc.)
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Growth Opportunities
Tuition Reimbursement
Short-Term/Long-Term Disability Insurance
Climate controlled environment with excellent break room facilities