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Production Technical Specialists (Video)

United States, Orlando 22.91 - 29.77 USD / Hour · Job Posted May 29, 2026
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Job Description

The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area.

Job Responsibility

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section
  • Troubleshoots technical issues and resolve problems quickly as they arise
  • Complies with all Company security and safety measures
  • Ensures equipment is secure from theft and/or damage when in use
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
  • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
  • Understands and fosters the hotel/client relationship
  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed
  • Develops self as subject matter expert in discipline of specialty
  • Stays current with technology and industry trends
  • Performs advanced work (pre/during/post event) with operations team members
  • Supervises and directs other technicians during an event
  • Assists team with proper security, storage, inventory, transportation, and maintenance of equipment
  • Performs inventory and forecasting of equipment needs

Requirements

  • Bachelor’s Degree is preferred
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
  • Strong customer, client and coworker interface experience and abilities
  • A valid driver’s license is required for team members in positions that may operate Company vehicles
  • Must be able to lift 50 lbs

What we offer

  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Encore University
  • Career Pathing
  • Relocation
  • Global Transfer Opportunities

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  • Bachelor’s Degree is preferred
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  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
  • Troubleshoots technical issues and resolve problems quickly as they arise
  • Complies with all Company security and safety measures
  • Ensures equipment is secure from theft and/or damage when in use
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
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  • Understands and fosters the hotel/client relationship
  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed
What we offer
What we offer
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
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Production Technical Specialists (Audio) Orlando Market

The Technical Specialist is responsible for the technical set up and operation o...
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Salary
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Until further notice
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Requirements
Requirements
  • Bachelor's Degree is preferred
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
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  • Strong customer, client and coworker interface experience and abilities
  • A valid driver’s license is required for team members in positions that may operate Company vehicles
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  • Complies with all Company security and safety measures
  • Ensures equipment is secure from theft and/or damage when in use
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
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  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees
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  • Paid Time Off
  • Vacation Days
  • Paid Holidays
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  • Sick/Personal Days
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  • Performance Incentive Plans (GEI Bonus)
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Production Technical Specialist

The Technical Specialist is responsible for the technical set up and operation o...
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Salary
Salary:
22.91 - 29.77 USD / Hour
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Encore Global
Expiration Date
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Requirements
Requirements
  • Bachelor’s Degree is preferred
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
  • Strong customer, client and coworker interface experience and abilities
  • A valid driver’s license is required for team members in positions that may operate Company vehicles
  • Must be able to lift 50 lbs.
Job Responsibility
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  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
  • Troubleshoots technical issues and resolve problems quickly as they arise
  • Complies with all Company security and safety measures
  • Ensures equipment is secure from theft and/or damage when in use
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
  • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
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What we offer
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  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
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  • Performance Incentive Plans (GEI Bonus)
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Location
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United States , Orlando
Salary
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Requirements
Requirements
  • Bachelor’s Degree is preferred
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred.
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date.
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to.
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
  • Strong customer, client and coworker interface experience and abilities.
  • A valid driver’s license is required for team members in positions that may operate Company vehicles.
  • Must be able to lift 50 lbs.
Job Responsibility
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  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment.
  • Troubleshoots technical issues and resolve problems quickly as they arise.
  • Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and/or damage when in use.
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
  • Understands and fosters the hotel/client relationship.
  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
What we offer
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  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
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United States , Orlando
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Salary:
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encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
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  • Bachelor’s Degree is preferred
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
  • Strong customer, client and coworker interface experience and abilities
  • A valid driver’s license is required for team members in positions that may operate Company vehicles
  • Must be able to lift 50 lbs
Job Responsibility
Job Responsibility
  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
  • Troubleshoots technical issues and resolve problems quickly as they arise
  • Complies with all Company security and safety measures
  • Ensures equipment is secure from theft and/or damage when in use
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
  • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
  • Understands and fosters the hotel/client relationship
  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed
What we offer
What we offer
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
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  • Sick/Personal Days
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