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The Muse Logo The Muse · IT - Administration

Production & Tech Ops Ecosystem Lead

· Job Posted April 12, 2026
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Job Description

Provide an overview of the responsibilities of the position by providing a summary of the most important aspects and duties of the position.

Job Responsibility

  • Defines the ecosystem specific COS standards for Operations, Supply Chain, QA/QC, Maintenance or Technical Operations in conjunction with OE, site and functional stakeholders
  • Oversees installation and continuous improvement of the CSL Operation System at site or supported sits & functions through Gemba, site visits and maturity assessments
  • Supports value delivery of the ecosystem interacting with all sites or full functional team from T4 to T1
  • Support deployment of Structured Problem-Solving tools as well as Lean and Six Sigma as appropriate
  • Define ecosystem-specific standards: Define content specific to each function
  • Identify and support resolution of interdependencies
  • Stakeholder management and leadership across full ecosystem
  • Update standards / playbook in alignment with OE and Core Teams
  • Support maturity build: Partnering with site & functional leadership
  • Support maturity build & value, identify required efforts (w/ OE)
  • Planning/execution of future deployments
  • Calibration of maturity assessment through site visits
  • Support value delivery: Monitor value capture & drive accountability
  • Strategy planning, prioritization & budgeting
  • Contribute to key initiatives
  • Implement and coach leadership ecosystem within function: Implement tiered meeting cascade and CBN/CI review within function
  • Contribute and coach effectiveness of T4 team
  • Lead key cross site initiatives: Lead key cross-site initiatives raised through T4 CBN/CI review
  • Places a high priority on developing others through coaching, feedback
  • Foster a culture of continuous improvement, training and mentoring while focusing on operational efficiency and the elimination of "non-value added" activities
  • Provide a positive and equitable working environment emphasizing the CSL Values: Customer Focus, Innovation, Integrity, Collaboration, and Superior Performance
  • Complies with requirements from CSL Behring's Safety Program, including Health and Safety mandates and OSHA requirements
  • Completes any other duties/responsibilities assigned by senior management

Requirements

  • Bachelor or BS degree in a Technical or Business Field with 10+ years' experience
  • master's degree in business administration or technical discipline a plus
  • Lean and Six Sigma proficiency preferred, certifications in Lean and Six Sigma a plus
  • Worked within operational or functional roles in key leadership roles such as Value stream lead, Deployment Lead, etc.
  • Previous experience in Lean production system implementation at site level and with functional/virtual teams
  • Experience of aligning global processes across multiple sites
  • Experience in coaching senior leaders
  • Experience in implementation of lean operating model including 5S, Kaizen, waste reduction, in process excellence and performance improvement tools
  • Experience deploying goals at high level
  • Strategic Thinking - Align ecosystem standards with business goals
  • Stakeholder Leadership - Influence and collaborate across functions and sites
  • Continuous Improvement - Drive Lean practices and operational excellence
  • Change Leadership - Lead transformation and sustain improvements
  • Communication & Coaching - Build capability through clear communication and mentoring

What we offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • HSA
  • Mental Health Benefits
  • Adoption Leave
  • Birth Parent Or Maternity Leave
  • Non-Birth Parent Or Paternity Leave
  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources
  • Commuter Benefits Program
  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave Of Absence
  • Volunteer Time Off
  • 401(K) With Company Matching
  • Stock Purchase Program
  • Financial Counseling
  • Tuition Reimbursement
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