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Cyber Security Services is seeking a highly motivated candidate for the position of Production Support Technology Analyst for providing Operations support for the Authentication Platforms Infrastructure. He/she will be expected to oversee the operations-related work and projects, Security assessment, COB testing, maintenance of documentation and inventories, integration of Infrastructure and tools under global operational model, manage production problems, root cause analysis/resolution for system issues, defects, and minor enhancements, perform on-call support as required, perform risk control self-assessment tests and exercises, supporting project transition, operations, and technology. This candidate should be a technical leader with excellent communication skills and in-depth background in UNIX & Wintel technologies. Candidate is expected to have a firm grasp of system administration, system related issues and solutions, and system monitoring. The candidate may act as a member of quick-response project task-support team and will often work under demanding deadlines, operating as a team member as well as independently to resolve complex problems.
Job Responsibility:
Provide Technical Application Support for the Security Infrastructure and Applications.
Production and UAT Environment Troubleshooting expertise.
Capacity, performance and Stability reporting and Management.
Maintenance of scripts and other tools for system monitoring and process automation.
Provide Technical Mentoring.
Lead Operations-related projects and Security assessment for the infrastructure associated with the applications in scope.
Leadership Skills to Document and do knowledge transfer to other team members.
Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.
Work closely with the infrastructure team to ensure the operational requirements are met during application integrations
Continuously keep the Knowledge Share repository up to date.
Requirements:
Bachelor’s degree in information technology or any other equivalent
Knowledge and 3-5 years of experience in Operations support or System Administration
Knowledge and experience with the following Operating Systems is a must: Red Hat, Linux, Windows System, or other Unix-based Operating Systems
Hands on experience with Unix scripting, SQL, or any other equivalent
Nice to have:
Knowledge of Security tools and hands-on experience with some of the following technologies is an added advantage: Multi-Factor Authentication and Authorization Technologies: Safeword Premier Access, Cisco ISE, CITI2EE End to End Encryption, Cloud IAM, SiteMinder, PBAC
Identity Management Technologies: SailPoint
Privileged Access and Vault Management Technologies: CyberArk, WAIS
Monitoring or Automation Tools: Tivoli, AppDynamics, Autosys, ServiceNow
Knowledge of the following components would be a good addition: Web Servers (Apache, IIS, Sun One Web servers)
Application Servers (WebLogic, WebSphere)
Databases (Oracle, SQL server, Sybase)
Programming languages (Java, Perl, C/C++)
Understanding of security, network architectures and protocols.
Familiarity of Compliance and risk management frameworks and methodologies (ISO27002, SDLC)