Production Support Officer Job at GSK (Karachi)

Production Support Officer

To manage all activities, supporting the production supply chain by receipting r...

Location

United Kingdom , Grangemouth

Salary:

12.25 - 14.44 GBP / Hour

SRG

Expiration Date

Until further notice

Requirements

Problem solving skills
Multi- tasking
Planning and organizational skills
Computer and systems literate
Attention to detail/accuracy.
communicates with impact.
Collaborates across boundaries.
Excellent teamworking
HNC/A Level as appropriate
2 years' administrative experience.

Job Responsibility

Manage all activities, supporting the production supply chain by receipting raw materials, initiating and tracking deliveries and collections, dispatching products in line with business expectations and updating commercial systems in a timely manner to ensure that financial accounts and business visibility are accurate and up to date.
Record and update business and associated systems in a timely manner, to give accurate visibility of purchases, plans, customer promises and financials.
Dispatching intermediate Materials.
Document control, checking and archiving.
Provide cover to ensure an effective Production Support Service is always maintained, including waste management activities.
Raise purchase orders for packaged chemicals, bulk chemicals, and empty packaging in line with manufacturing requirements.
Purchase pre-printed product labels, maintaining sufficient stock to ensure compliant dispatch of active ingredients.
Create and print relevant site waste and CLP labels.
Maintain schedule of deliveries in line with production requirements, communicating to relevant stakeholders.
Stock checking and reconciliation of packaged and bulk materials

Fulltime

Api Production Support Engineer - Officer

At Citi, we’re passionate about building and maintaining highly reliable APIs th...

Location

Canada , Mississauga

Salary:

79320.00 - 110680.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

Extensive experience supporting Java and J2EE based applications
Deep technical knowledge and hands-on experience supporting and troubleshooting environments including AWS, ECS, Oracle DB, and Mongo DB
A strong understanding and practical application of SRE concepts, particularly in defining and measuring SLIs, SLOs and Error Budgets
Demonstrated experience in building and utilizing comprehensive monitoring solutions such as AppDynamics, Splunk, Kibana to proactively alert on production API-related issues and ensure system health
In-depth knowledge and hands-on experience with API Gateway technologies, specifically APIGEE, and CDN solutions like Akamai
Proven ability to proactively identify and address problems, areas for improvement, and performance bottlenecks within complex API ecosystems using software-based solutions
Strong coding experience beyond simple scripts, preferably in Java or Python, for automation and internal tool development
Bachelor’s University degree in Computer Science, Engineering, or a related field
or equivalent experience

Job Responsibility

Champion stability initiatives to enable high availability and resilience for our API applications, including enhancing monitoring, failover mechanisms, and overall system health
Demonstrate calm and analytical capabilities when faced with major incidents on critical API systems, ensuring effective incident, problem, and change management at a global enterprise level
Perform proactive monitoring and management of production API environments, taking a holistic view of system health and performance
Drive the definition, analysis, and reporting of SLIs and SLOs for all supported APIs and clients, ensuring clear performance benchmarks
Contribute to the development and implementation of tools and systems designed to enhance API operational management and the client experience
Measure and optimize API system performance, always pushing capabilities forward, anticipating customer needs, and innovating for continuous improvement
Provide hands-on expert operational support for critical, large-scale distributed API ecosystems
Actively gather and analyze performance metrics from API platforms and underlying infrastructure to assist in performance tuning, fault finding, and capacity planning
Partner closely with API development teams to improve services through rigorous operational feedback loops, testing, and release procedures
Drive the creation of sustainable API operational systems and services through automation and continuous uplifts, including developing, testing, and debugging automated tasks

Fulltime

Production Support Engineer

Step into a pivotal role as a Production Support Engineer – BA4 and be part of a...

Location

United States , Whippany

Salary:

80000.00 - 120000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Experience applying ITIL standards for incident, change and problem management, in a production support environment
Skills in Database Technology, preferably Oracle and Unix based system shell scripting
Experience writing shell/python scripts and experience with job scheduling using Autosys or TWS
Experience monitoring software performance using App Dynamics, ITRS Geneos
Experience with Log Analysis/Debugging, site reliability engineering and observability

Job Responsibility

Resolving user‑reported production issues and batch failures
Managing alerts
Triaging incidents
Overseeing change and capacity management in alignment with ITIL standards
Provision of technical support for the service management function to resolve more complex issues
Develop the support model and service offering to improve the service to customers and stakeholders
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance
Maintenance of a knowledge base containing detailed documentation of resolved cases
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management

What we offer

Medical
Dental
Vision coverage
401(k)
Life insurance
Other paid leave for qualifying circumstances
Incentive award
Competitive holiday allowance
Life assurance
Private medical care

Fulltime

Product Support Officer

Randstad is seeking a motivated Product Support Officer to join a critical servi...

Location

Australia , Eagle Farm

Salary:

54.19 - 54.39 AUD / Hour

Randstad

Expiration Date

June 18, 2026

Requirements

Solid general administrative experience and strong computer literacy
Prior local government experience is highly desirable
High-level organisational and time management skills
Experience with SAP / SAP Ariba is highly desirable
Strong interpersonal skills and a commitment to solving customer issues
Demonstrated problem-solving and analytical skills
A current Criminal History Check is mandatory for this position

Job Responsibility

Responding to service requests and general enquiries while solving problems for internal and external stakeholders
Creating work orders, preparing quote packages, and ensuring tracking systems are accurately maintained
Assisting with the planning and scheduling of work, including the requisitioning of equipment and materials
Delivering timely invoice authorisations and customer billing support to a high standard
Contributing to identifying service enhancements to increase the efficiency of the operational area

What we offer

AU$54.19 per hour plus super
Eagle Farm location with onsite parking available
36.25-hour week (5 x 7.25-hour days)
Initial 3 month contract with potential for extension
Dedicated consultant as a point of contact
Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more
Free Employee Assistance Program
Access to your payslips at the click of a button via our MyRandstad App
Weekly pay cycle

Fulltime

Production Support Analyst

The Apps Support Intmd Analyst is a developing professional role. Deals with mos...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of strong Application production support experience in the financial industry
Experience using call/ticketing software Linux
2 - 3 years of experience Database
Good SQL experience in any of the RDBMS
UNIX shell scripting, Python / PERL will be of added advantage
Strong knowledge of Microsoft based operating systems
Experience using/troubleshooting Office with emphasis on Word, Excel
Bachelor’s/University degree or equivalent experience

Job Responsibility

Provides technical and business support for users of Citi Applications
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
Perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Considers implications of the application of technology to the current environment
Analyzes applications to identify risks, vulnerabilities and security issues

Fulltime

Surveys Support Officer

The British Trust for Ornithology (BTO) is seeking a dedicated Surveys Support O...

Location

United Kingdom , Thetford

Salary:

29754.00 GBP / Year

360 Resourcing Solutions

Expiration Date

June 07, 2026

Requirements

Methodical approach
Excellent organisational skills
Strong numerical abilities

Job Responsibility

Supporting projects within the Surveys Team
Contributing to bird surveys such as the Wetland Bird Survey, Goose and Swan Monitoring Programme, Breeding Bird Survey
Initially focusing on supporting the Goose and Swan Monitoring Programme, the Non-estuarine Waterbird Survey and the Wetland Bird Survey
Assisting with developing the survey programmes, support materials and databases
Documenting the production and promotion of Official Statistics
Helping with survey communications
Supporting timely and accurate data collection, verification, and dissemination by volunteer base

What we offer

£29,754 per annum
25 days annual leave per year (plus bank holidays), increasing with service
Paid journey days (up to 2 days)
Annual team away days
Life assurance (four times salary)
11% employer pension contribution
Employee Assistance Programme
Enhanced sick pay
Enhanced Family leave
Health cash plan

Fulltime

Customer Support Officer

Location

Vietnam , Hà Nội

Salary:

Not provided

NMS

Expiration Date

Until further notice

Requirements

Proficient in English listening, verbal and written communication skills. Ielts above 6.5 or equivalent
Knowledge of customer service practices and principles
Ability to handle stressful situation appropriately
Can work under high pressure and be familiar with night shift working.
Effective communication skills
Be creative and independent in offering solution to customer during calls.

Job Responsibility

Answering phones from customers professionally and responding to customer inquiries and complaints.
Handling and resolving customer complaints & requirements.
Providing customers with the organization’s service and product information.
Identifying, escalating priority issues and reporting to the high-level management.
Update call information according to standard operating procedures
Recognize and alert the management team of trends in customer calls or any suspicious event
Follow up customer calls where necessary
Upsell products and services
Complete call logs and reports
Other duties as assigned

What we offer

Health insurance and Social insurance regulated by Vietnam Labor Law.
English, professional working environment
Opportunities to gain hands-on experience in cutting-edge technologies

Customer Support Officer - Digital

Coates Digital Operations Centre is based at our head office in Mascot and is co...

Location

Australia , Mascot

Salary:

35.17 AUD / Hour

Coates

Expiration Date

Until further notice

Requirements

Exceptional verbal and written English communication skills are essential
Ability to convey complex information clearly to a diverse customer base
Experience using Outlook, sales and booking systems
Proactive behaviour and able to think outside the box for solutions
Strong drive to convert quotes into sales
Eager to continuously learn new things

Job Responsibility

Providing customers with product and service information
Compiling quotes, upselling and cross-selling to convert opportunities into sales
Liaising with our branch network to source equipment for customers
Logistics support for equipment deliveries, transfers, and pick-ups

What we offer

Development and career progression pathways
Flexible working options available
Access to our employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation

Fulltime

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