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Production Solutions Engineering and Architecture is an essential role focused on enhancing productivity and optimizing operating models within Citi's Production Management organization. It is responsible for the strategic development and integration of solutions designed to address complex support challenges across all of Citi’s core businesses by architecting advanced, firm-wide solutions, engineering deep-tech integrations, and establishing unifying processes and tools.
Job Responsibility:
Implement industry best practices to shape the development of components and software portfolios through standards and well-architected designs
Collaborate with domain-specific engineers and architects to define a solution
Responsible for proper marking and handling of all information and materials required for deep-tech integration
Design, develop and execute software solutions to address complex technical problems
Contribute to the development of new principles and theories
Ensure requirements are met and evaluate performance with stakeholders
Provide technical management and lead system development initiatives to ensure complex solutions are deeply integrated
Lead a team to technical consensus on stability and reliability studies, and performance analyse proposed solutions
Evaluate existing systems and requirements to analyse, design, recommend, and implement complex solutions
Coordinate designs of subsystems and integration of total system
Represent the organization as the prime technical contact on engagements with firm-wide stakeholders of SMBF PM
Collaborate to deliver architectural coherence and support performance, safety, modularity, redundancy, quality trade-off analysis of the solutions
Work alongside business leaders to solve complex client challenges
Perform code reviews to ensure implementation aligns with architecture
Participate in the evaluation and introduction of new technologies
Responsible for the write up of the technical portion of proposals
Support and guide integration architecture governance team and practices in accordance with Citi’s Tech Strategy
Mentor and work with domain-related architects, developers, and testers throughout projects
Coordinate the prioritization of engineering analysis to mitigate technical and program risks
Ensure alignment of solutions with business objectives and requirements
Requirements:
Bachelor's degree (computer science or related fields) or equivalent experience in building scalable solutions to improve the service reliability and/or increase productivity and efficiency
Experience with object-oriented or scripting programming languages such as Java or Python to build DevOps/SRE solutions
Experience with agile systems development methodologies
10+ years of experience managing engineering teams
Organisational and analytical skills
Technical Proficiency: Possess a strong understanding of SRE principles, DevOps practices, and relevant technologies to effectively guide and support engineering teams
Project Management: Ability to manage multiple projects simultaneously, set priorities, allocate resources, and ensure timely completion within budget constraints
Analytical Thinking: Demonstrate a data-driven approach to problem-solving and decision-making, utilising metrics, and performance indicators to assess team efficiency and identify improvement opportunities
Leadership: Exhibit strong leadership qualities, fostering a positive and collaborative work environment, providing guidance and mentorship to team members, and promoting a culture of continuous learning
Communication: Excellent verbal and written communication skills, enabling effective collaboration with cross-functional teams, stakeholders, and management
Stakeholder Management: Ability to understand and address the needs of various stakeholders, including engineers, product managers, and business partners
Process Improvement: Proven experience in streamlining workflows, identifying bottlenecks, and implementing process enhancements to optimise efficiency and productivity
Budget Management: Familiarity with budgeting and cost control practices, ensuring projects are delivered within financial constraints while maintaining quality standards
Quality Assurance: Knowledge of quality assurance principles and best practices to ensure deliverables meet defined standards and specifications
Adaptability: Ability to thrive in a dynamic and fast-paced environment, quickly adapting to changing priorities and business needs
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards