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The Mailworks Logo The Mailworks · Manufacturing

Production Operator

United States, Menands 18.00 - 31.00 USD / Hour · Job Posted January 02, 2026
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Job Description

Employees in the role of Operator operate, and maintain machinery that produces direct mail. They are responsible for ensuring the machine produces high quality products at expected run speeds and that the equipment is properly maintained. In addition, Operators help in the role of Production Support as needed. To be hired at the Operator level, the candidate must have relevant prior machine operating or production experience.

Job Responsibility

  • OPERATE EQUIPMENT: Perform machine operations to assist in meeting production deadlines
  • Run equipment at expected speed outputs while adhering to quality standards
  • Fix & adjust machinery when possible, preventative maintenance
  • Perform machine setups based on product type following company procedures
  • Sort finished product according to USPS regulations – sort, tie, tray
  • PRODUCTION ASSISTANCE: Tag trays for mail processing as necessary
  • Stock machines with trays, sleeves, stamps, ink, and other needed supplies
  • Assist with hand fulfillment of jobs and other work that is non-machinable
  • QC, package and ship packages
  • Assist with production floor organization and clean up
  • ADHERE TO QUALITY STANDARDS: Follow company quality control standards and procedures to ensure accurate completion
  • Detect & report defective materials or copy
  • Get sign-off from Shift Supervisor or Lead Operator prior to running live job
  • Follows quality control procedures to ensure accurate completion
  • Correct any work misran and submit necessary stamps for refund
  • Follows company Standard Operating Procedures
  • SUPPORT PRODUCTION OBJECTIVES: Adhere to company uniform standards
  • Work with other co-workers in a positive, teamwork environment
  • Assist with training co-workers as needed
  • Keep work station clean during operating hours and help perform station closing duties at shift end
  • Rotate to necessary equipment or work station as needed by Shift Supervisor to support the production schedule
  • Read, understand and follow instructions on production job sheets
  • Complete work in the order given by Management
  • Bring completed copy back to consolidation staging area and place in the correct designation area
  • Fill out daily My Tracker progress logs, and send End of Day (EOD) report
  • Report any preventive machine maintenance needed to Shift Supervisor
  • If unable to fix equipment independently, report equipment maintenance Supervisor

Requirements

  • Initiative
  • Teamwork
  • Follows Directions
  • Reliability – must be on-time and report for shift
  • Attention to detail
  • Ability to work independently
  • Mechanical aptitude and willingness to learn
  • A commitment to continued education
  • A strict adherence to process and standard operating procedures
  • Ability to follow instructions and production schedules
  • Ability to act quickly when a problem arises

What we offer

  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee assistance program
  • Aflac
  • Udemy courses
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