CrawlJobs Logo

Production Operations Support

phillipjeffries.com Logo

Phillip Jeffries Ltd

Location Icon

Location:
United States , Fairfield, New Jersey

Category Icon
Category:
Manufacturing

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

29.00 - 31.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Phillip Jeffries is excited to welcome a Production Operations Support on a 3‑month temporary assignment. This hybrid position runs Monday through Friday and includes three in‑office days at our Fairfield, NJ location, with the rest of the week worked from home.

Job Responsibility:

  • Execute accurate, efficient data entry and ongoing maintenance across WFX (PLM), NAV ERP, and Microsoft Excel, ensuring systems remain the single source of truth
  • Create, manage, and maintain purchase orders, transfer orders, bills of materials (BOMs), specifications, and launch documentation in accordance with defined SLAs and timelines
  • Support product launch execution by coordinating collection readiness, completing system uploads, and assisting with sales tool setup and proofing
  • Ensure all required launch components are entered, tracked, and available on time to support Design, Marketing, and Sales needs
  • Partner with Supply Chain and Production to align material documentation, purchase orders, and transfers with production and delivery timelines
  • Support receiving, allocation, and material movement activities within NAV ERP as needed
  • Participate in ERP User Acceptance Testing (UAT) by executing assigned test cases, documenting results, identifying issues, and flagging process gaps to support system readiness
  • Maintain clear, organized, and up‑to‑date documentation to enable reliable downstream use, reduce rework, and support knowledge continuity
  • Proactively identify risks, inconsistencies, or incomplete inputs that could impact data integrity, timelines, or launches, and escalate concerns appropriately
  • Push back diplomatically when information, timelines, or inputs could compromise system accuracy or execution success
  • Demonstrate strong ownership and follow‑through on assigned responsibilities, remaining calm and effective in a fast‑paced, deadline‑driven environment
  • Support smooth handoffs and continuity during coverage periods and system transitions, ensuring minimal disruption to operations

Requirements:

  • Demonstrated ability to perform efficient and accurate data entry
  • Proficiency with Product Lifecycle Management (PLM) systems (e.g., WFX), NAV ERP, and Microsoft Excel
  • Exceptional attention to detail with a high standard for accuracy
  • Strong time management skills, with the ability to meet deadlines and maintain timeline discipline
  • Highly organized with consistent, well-documented work practices
  • Ability to diplomatically push back and communicate concerns effectively when needed
  • Strong sense of ownership and accountability for work and outcomes
  • Proven ability to remain calm, focused, and effective under pressure

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Phillip Jeffries Ltd - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Production Operations Support

Operations and Production Support Technical Analyst

The Operations and Production Support Technical Analyst will be monitoring produ...
Location
Location
United States , Torrance
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • JAVA 8, 11, 17
  • Spring Boot
  • MSSQL
  • PGSQL
  • DB2
  • RedHat OCP
  • Linux
  • Windows IIS
  • AWS Native Services like S3, Lambda and CloudWatch
  • 5+ years of experience in Operational and technical support roles
Job Responsibility
Job Responsibility
  • Monitoring production systems
  • Troubleshooting issues related to applications, databases and infrastructure
  • Participate/contribute in root cause analysis
  • Support technical work to ensure customer issues are resolved within the Service Level Agreement
  • Work closely with service partner to achieve group goals and customer satisfaction
  • Collaborate closely with other DSD teams
  • Provide training to guide team members on system functionalities and support processes
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Amer flight deck product support lead

NAVBLUE is looking for a Product Support Lead responsible for the quality of the...
Location
Location
Canada , Waterloo
Salary
Salary:
Not provided
navblue.aero Logo
NAVBLUE Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineering or Master's degree in software engineering, aeronautics, or equivalent post-secondary degree
  • Experience in Airline Flight Operation (5-10 years)
  • Superior analytical and problem-solving skills
  • Strongly focused and self-motivated to overcome challenges to deliver on time and on quality
  • Project management experience
  • Flexible, adaptive approach with strong customer focus
Job Responsibility
Job Responsibility
  • The performance and the quality of the support provided to customers by L1/L2 support teams across the AMER region for the Flight Deck cluster of products
  • Being the focal point of escalation for a family of products within the L2 teams
  • Supporting the Principal Support Manager in the prioritization of the issues reported by the Customers to be addressed by L3 teams
  • Supporting the PSM in steering L3 support team activities with regard to the quality and accountability of Root Cause Analysis events
  • The identification of Customer irritants to be addressed through specific improvement initiatives
  • Preparing and Presenting Statistical Reviews Weekly with leadership
  • Ensuring Ticket Quality
  • Populating KB documentation
  • Preparing, attending and following up on customer meetings between NAVBLUE and customers on customer support topics
  • Participating in and contributing to regular NAVBLUE customer support internal meetings
What we offer
What we offer
  • Being part of Airbus Network
  • Flexible hours
  • Hybrid working environment (3 days in office)
  • Free parking
  • Vacation Days (15 - 25)
  • Professional Development Day
  • Christmas shut down
  • Summer core hours
  • Strong work-life balance
  • Casual dress code
  • Fulltime
Read More
Arrow Right

Executive Assistant, Product Support

As Executive Assistant to the VP, Product Support, you’ll be responsible for kee...
Location
Location
United States , San Francisco
Salary
Salary:
122000.00 - 260000.00 USD / Year
figma.com Logo
Figma
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a sr administrative support role
  • Experience working in a fast-paced environment and can adapt quickly to changing demands
  • Stellar communication skills and can connect with a wide range of internal and external partners in person, virtually, and over email
  • Ability to shift gears and prioritize based on inbound of requests & workload volume
  • Dedication to being diligent, reliable, and maintaining the strictest confidentiality
  • Dedication to encouraging inclusivity and navigate initiative through an optimistic lens
Job Responsibility
Job Responsibility
  • Provide direct support to the VP and light assistance to their Directors on the leadership team
  • Act as the delegate signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy
  • Be a thought partner with a focus on team cohesion, operations, and planning
  • Identify areas to optimize VP’s time and make recommendations in regard to time management, prioritization, and business needs
  • Find opportunities for process optimization throughout team and company processes
  • Prepare and/or build content, presentations and key documents for the VP using Figma tools
  • Partner with the Strategic Program Manager to coordinate large scale planning for monthly and quarterly meetings, in-person leadership and full-team offsites, including working with external venues and internal team members
  • Cross functional partnership with Marketing and other internal teams to ensure alignment on projects, company achievements, and internal events
What we offer
What we offer
  • equity
  • health, dental & vision benefits
  • retirement with company contribution
  • parental leave & reproductive or family planning support
  • mental health & wellness benefits
  • generous PTO
  • company recharge days
  • a learning & development stipend
  • a work from home stipend
  • cell phone reimbursement
  • Fulltime
Read More
Arrow Right

Senior Product Operations Manager

The Senior Product Operations Manager will be the strategic and analytical opera...
Location
Location
United States
Salary
Salary:
Not provided
tekmetric.com Logo
Tekmetric
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8+ years in Product Operations, Product Analytics, Business Intelligence, Data Product Management, or related roles
  • Proven experience building or scaling a product analytics ecosystem
  • Track record of translating complex data into actionable recommendations for product and business leaders
  • Experience working in SaaS or platform products is strongly preferred
  • Strong command of SQL and proficiency with modern BI/analytics tools (Looker preferred)
  • Deep understanding of data modeling, event analytics, KPIs, and instrumentation
  • Excellent communicator who can simplify complex information and influence without authority
  • Highly organized, process-oriented, and capable of driving cross-functional alignment
  • Strategic thinker who can zoom out to see the big picture while also diving into the details
Job Responsibility
Job Responsibility
  • Conduct proactive, deep-dive analyses to uncover customer behavior trends, product usage patterns, friction points, and revenue-impact opportunities
  • Deliver strategic insights that inform prioritization, roadmap decisions, and OKRs
  • Build frameworks and reporting that show how product outcomes connect to business outcomes (retention, revenue, unit economics, customer satisfaction, etc.)
  • Translate data into compelling narratives for executive reviews, board decks, and product planning cycles
  • Develop easy-to-use dashboards, templates, and toolkits that empower PMs and cross-functional teams to self-serve insights
  • Train stakeholders on how to interpret and leverage product data to make better decisions
  • Standardize reporting practices across product teams, ensuring consistency and clarity
  • Own and evolve the product analytics stack (e.g., Looker, Amplitude, Mixpanel, Snowflake) to ensure metrics are reliable, accessible, and aligned with business goals
  • Partner with Engineering and Data teams to define and maintain event tracking, taxonomy standards, and data governance practices across the product
  • Ensure data accuracy, completeness, and consistency to support strategic product decisions
What we offer
What we offer
  • Flexibility of remote work
  • Competitive base salaries
  • Generous Paid Time Off
  • Paid maternity, parental bonding, and medical leave
  • Comprehensive health benefits (Medical, Dental, Vision, and Prescription coverage)
  • Free, confidential counseling through BetterHelp
  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Up to $60/month toward fitness, mental health, or wellness
  • Fulltime
Read More
Arrow Right

Product Operations Manager

Your North Star: empower the product and technical organizations at Pomelo to he...
Location
Location
United States
Salary
Salary:
110000.00 - 140000.00 USD / Year
pomelocare.com Logo
Pomelo Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years professional experience in digital product operations, or similar operational experience working closely with a technical team on a digital product
  • Passionate about the problem Pomelo is trying to tackle
  • Scrappy and able to build operational processes from 0, but also have the vision to know how to scale them when needed
  • Comfortable scoping and tackling ambiguous problems
  • Comfortable learning about and working across different technical systems
  • Willing to roll up your sleeves and tackle any operational challenges, no matter how big or small
  • Excited to work cross-functionally across technical and non-technical stakeholders, including folks who do not have as much product knowledge or expertise as yourself
  • A strong communicator who can quickly understand the needs of different audiences and adapt communication appropriately
  • Strong analytical and problem-solving skills: SQL experience is preferred, but at a minimum you’re comfortable working with spreadsheets and pivot tables.
Job Responsibility
Job Responsibility
  • Become an expert in all of Pomelo’s products, and help define business processes that surround them
  • Serve as a thought and execution partner to our technical functions including engineering, product, design, and data science
  • Collaborate with our clinical, clinical operations, market operations, and other teams to understand their operational needs and help improve their processes with product or technical support. This may include providing product education or documentation when needed
  • Execute and continuously improve processes leading up to feature launch to ensure a successful launch, as well as provide ongoing support of our product and patients
What we offer
What we offer
  • equity
  • benefits
  • other opportunities at Pomelo Care
Read More
Arrow Right

Junior Product Operations Manager

You are the central interface between our customers, the product, and the develo...
Location
Location
Germany , Berlin
Salary
Salary:
45000.00 EUR / Year
7learnings.com Logo
7Learnings
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Initial professional experience in Customer Success, Account Management, Product Management, or Technical Support – ideally within a SaaS environment
  • Strong customer orientation, communication skills, and organizational talent
  • Excellent problem-solving skills and a proactive hands-on mentality
  • Experience with ticketing systems and documentation tools (e.g., Zendesk, Notion, Intercom, or similar)
  • Structured work approach and a foundational technical understanding
  • German C2 or Native Speaker proficiency
  • English C1 proficiency
Job Responsibility
Job Responsibility
  • Become a part of the 7Learnings Tech Department and participate in our daily Stand-ups and Grooming sessions
  • Develop, maintain, and advance our customer support strategy
  • Improve and refine our Knowledge Base (Wiki, in-app help center)
  • Manage and resolve customer inquiries within our central help system
  • Directly address customer queries for simple or routine questions
  • Create technical GitHub tickets for Developers and Data Scientists to resolve more complex customer issues
  • Lead communication with customers, Data Scientists, and Sales representatives to develop proposals and solution approaches
  • Summarize customer issues in dashboards for internal reporting and analysis
What we offer
What we offer
  • Office in Berlin-Mitte with an on-site gym
  • Hybrid work model (Home office up to 3 days/week)
  • 30 days of annual leave (vacation)
  • Flexible working hours
  • A culture of trust, feedback, and continuous learning
  • Direct communication lines to Product Management and the Executive/Management team
  • Fulltime
Read More
Arrow Right

Production Support - Application Support Lead

The Case Manager Production Support Lead provides technical and business support...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in L3 production support activities or relevant engineering experience
  • Good knowledge in Java, Angular, Spring boot, Oracle and a willingness to learn
  • Microservices architecture knowledge
  • Knowledge of Autosys/CA Workload Control Centre tool is added advantage
  • Experience in monitoring tools like AppDynamics would be desirable
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
  • Demonstrated analytical skills, issue tracking and reporting using tools
  • Ability to communicate appropriately to relevant stakeholders
  • Ability to plan and organise workload
  • Bachelor’s/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Responsible for providing L3 Surveillance case manager platform support
  • Proactively involving the global engineering teams and production support as required for defects beyond the scope of the L3 team
  • Ensure user queries are promptly actioned and responded to
  • Log and / or maintaining defects in ServiceNow
  • Responsible for troubleshooting the issues and driving root cause analysis
  • Work closely with the development team to understand and get the defects fixed
  • As required, reach out to upstream systems for data availability of the surveillance platform for daily jobs and resolve issues relating to data issues
  • Lead by example in integrity, commitment, being customer and results focused and being a key contributor in technical problem solving
  • Manage, maintain and support applications and their operating environments, focusing on stability, quality and functionality against service level expectations
  • Start of day checks, continuous monitoring and regional handover
What we offer
What we offer
  • Global Benefits
  • We bring the best to our people
  • We put our employees first and provide the best-in-class benefits they need to be well, live well and save well
  • Fulltime
Read More
Arrow Right

Senior Product Operations Manager

We are seeking a highly motivated and detail-oriented Product Operations Manager...
Location
Location
United States , Lancaster
Salary
Salary:
Not provided
kodiak.ai Logo
Kodiak Robotics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in Product Operations, Technical Program Management, or a similar role at an operational-intensive technology company
  • Highly analytical with a proven ability to use data to drive process improvements and product decisions
  • Exceptional attention to detail and a track record of driving timely execution in complex environments
  • Outstanding people and communication skills, with demonstrated experience working across diverse teams (e.g., Engineering, Field Operations, Product)
  • Must be willing to work full-time in the Lancaster, TX office
  • A non-technical degree is acceptable, but evidence of some technical aptitude or "nerdiness" is a plus
Job Responsibility
Job Responsibility
  • Process Design and Scalability: Partner closely with Product and Engineering to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology
  • Feedback Loop Management: Collect, analyze, and prioritize inbound user and field feedback, translating operational needs into actionable product and engineering requirements
  • Feature Deployment & Validation: Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment
  • Cross-Functional Collaboration: Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption
  • Operational Excellence: Focus on driving attention to detail and timeliness in product deployment and operational workflows
  • Performance Monitoring: Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders
  • Stakeholder Communication: Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams
What we offer
What we offer
  • Competitive compensation package including equity and biannual bonuses
  • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
  • Flexible PTO and generous parental leave policies
  • Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
  • Long Term Disability, Short Term Disability, Life Insurance
  • Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
  • Fidelity 401(k)
  • Commuter, FSA, Dependent Care FSA, HSA
  • Various incentive programs (referral bonuses, patent bonuses, etc.)
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy