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At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Do you enjoy solving problems, working with data, and helping systems run reliably? Our Corporate Systems Operations Support Team within Corporate IT is seeking an entry‑level Production Operations Developer who is eager to learn, collaborate, and grow their technical skills while supporting critical internal platforms. In this role, you’ll partner with experienced engineers to help keep systems available, well‑monitored, and continuously improving. When issues arise, the team focuses on restoring service quickly, learning from incidents, and strengthening reliability over time. This is an excellent opportunity for someone early in their career who is motivated by hands‑on learning, mentorship, and meaningful work that supports the broader organization.
Job Responsibility:
Support and troubleshoot production systems to maintain availability and performance
Monitor systems and applications, responding to alerts and incidents
Participate in incident response and post‑incident reviews to improve system reliability
Assist with system planning, configuration, monitoring, and maintenance
Contribute to automation for deployments, infrastructure, and monitoring
Create and maintain documentation, runbooks, and operational processes
Collaborate with engineering, agile, and support partners to prioritize and complete work
Participate in an on‑call rotation with mentoring and escalation support
Provide support for production incidents and daily batch and ETL processing
Partner with technical and agile teams to prioritize backlog work and incidents
Work alongside senior engineers to build team capabilities and operational capacity
Automate deployment, infrastructure, and monitoring tools and processes
Enhance, maintain, and support platforms across Linux and Windows environments
Support disaster recovery planning and testing activities
Improve documentation, diagrams, processes, and supporting technologies
Identify opportunities to enhance telemetry, monitoring, and application reliability
Participate in root cause analysis and develop remediation plans
Drive issue resolution and communicate updates to stakeholders as needed
Perform on‑call support responsibilities as scheduled
Requirements:
Bachelor’s degree in computer science, Engineering, or a related field or equivalent practical experience
0–2 years of experience supporting or working with production or enterprise technology environments
Hands‑on experience with Linux and/or Windows operating systems
Nice to have:
Ability to troubleshoot technical issues and follow structured problem‑solving approaches
Strong written and verbal communication skills
Exposure to enterprise batch scheduling tools (e.g., Control‑M)
Familiarity with incident or service management tools (e.g., Remedy, SmartIT)
Exposure to monitoring and logging tools (e.g., Splunk)
Exposure to cloud platforms such as AWS, Azure, or GCP
Exposure to scripting language(s) such as Shell scripts, Python, Powershell, etc.
Familiarity with compliance or legal technology environments
Familiarity with Visual Studio Code with Copilot AI , Github, Github actions
What we offer:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Medical, dental and vision benefits
401(k) and employee stock purchase plans
Tuition reimbursement to keep developing your career
Paid parental leave and adoption/family building benefits
Sabbatical leave available after five years of employment