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Production Manager

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Butlin's

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Location:
United Kingdom , Bognor Regis

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Category:
Art and Entertainment

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To support the Entertainment HOD in the overall success and consistent development of the entertainment experience, professional performers, operation and delivery, ensuring shows, live events and resort activations are delivered safely, on time, to brand standard and within budget. The Production manager will focus on developing individual and collective skills and improving performance standards across productions and performance interactions. To plan, deliver and manage all production elements across the resort’s entertainment and event programme. The role leads the production and wardrobe teams while working cross-functionally to create high-quality guest experiences.

Job Responsibility:

  • Lead, develop and manage the production teams, being accountable for all ‘on stage’ and ‘off stage’ product that involves direct reports
  • Support recruitment, rehearsal planning, onboarding and training of production team and Wardrobe
  • Consistently evaluate the quality of entertainment product and its delivery in all areas
  • Create rotas to ensure appropriate coverage across all venues and show times
  • Develop and implement a robust understudy programme
  • Regular communication and team meetings with the Cast Captains and Wardrobe team
  • Responsible to uphold the Team performance cycle of catch ups
  • Manage performance, absence, conduct and development within the team
  • Promote a collaborative and inclusive team culture
  • Ensure all productions comply with H&S legislation and internal policies
  • Oversee risk assessments, safe systems of work and equipment checks
  • Lead incident investigations and implement corrective actions where performers / wardrobe teams are involved
  • Support sessions / upskilling workshops, and any Butlins Big Weekends or events
  • Support the Redcoat Manager and Assistant Manager with the shaping of the Redcoat talent
  • Support the communications and check ins of the Self-employed actors
  • Responsible for the visiting artists involved in any Butlins Productions / collaboration shows
  • Supporting the resort for visiting artists and brands on the on-resort wellbeing
  • Support the day-to-day entertainments operations across all Butlins breaks taking on the role of Entertainment Duty Manager
  • Oversee the end-to-end delivery of entertainment productions, live shows, seasonal events and special activations
  • Manage production schedules, rehearsal timelines and technical requirements
  • Ensure all shows and events meet brand, quality and guest experience standards and are delivered as directed
  • Collaborate with Technical Manager to ensure staging, lighting, sound, AV, Props, costumes and set requirements meet the production standards
  • Troubleshoot live production issues and ensure seamless delivery
  • Support new show or performance team installs, and seasonal programme changes
  • Plan production resource requirements aligned to occupancy and programme
  • Manage budgets for production, equipment and maintenance as required
  • Monitor Costumes and props and their upkeep
  • Work with central teams or suppliers on equipment and show assets
  • Support planning and preparation of annual date sheets and Track counts
  • Support resort-wide events and peak period planning
  • Liaise with external suppliers, touring acts and contractors
  • Communicate clearly with senior leadership on risks, performance and delivery
  • Ensure guest feedback relating to shows/events is reviewed and acted upon
  • Support cast captain and the development of their knowledge and skills
  • Supporting with the recruitment and casting of performance teams as required
  • Ensure that all entertainment areas and performance areas are kept safe, clean and presentable always
  • Attending and participating in all relevant internal and external meetings
  • Gain feedback from guests on entertainment experiences provided within the resort offer
  • Helping to maximise income within the resorts by interpreting and acting upon the daily financial results
  • Consistently evaluate entertainment to identify any income or productivity opportunities
  • Working with Entertainment HOD, ensure payroll costs are in-line with the budget and forecasts of the business

Requirements:

  • Strong people skills and knowledge of live production environments
  • Previous demonstratable experience in a leadership role within entertainments and performance
  • Previous experience of managing an operation where speed is important whilst still maintaining high levels of guest experience and high quality
  • Demonstratable experience of creating and leading development programmes & improving performance standards
  • Ability to effectively lead, motivate and engage team, even in times of high demand and under pressure of a live entertainment environment
  • Ability to communicate effectively at all levels
  • Highly detail conscious to ensure the highest of standards are implemented, with good organisational skills and problem-solving skills

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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