Production Manager, Graphic Production Job at Hogarth (Sunnyvale)

Job Description

We are looking for a Graphic Production Manager who is dedicated to the flawless execution and implementation of visual assets applied to the client’s web properties and direct marketing materials. Our mission is to uphold the creative vision and technical requirements of the Marcom Interactive Design and Development teams with the same high standards the clients brand is known for. The Graphic Production Manager is responsible for the day-to-day operations of their Graphic Production studio, in collaboration with the Head of Graphic Production Services.

Job Responsibility

Manages a team of 15-20 people
Manages client partner relationships - key project escalation for their studio
Responsible for planning team assignments, and communicating project goals, schedules, deadlines, and other information to the project team members, and internal/external stakeholders
Establishes project schedules, resources and project staffing. Maintains these and other supporting documents to track and report on project’s status and overall progress/completion
Proactively identifies project risks and develops mitigation plans to address them
Liaison between departments to communicate GP standards and process
Collaborates with Head of Graphic Production Services to establish studio strategy, goals and expectations, define resource needs, determine process improvements, and implement change
Manages team process, workflows, and optimization to ensure deliverables meet WPP’s and the client’s quality standards
Guides individual Team Leads and Graphic Production Artists’ overall professional development, providing performance feedback, mentoring, assist with resolving performance issues and maintaining positive morale amongst the team
Evaluate and learn individual artist strengths
help develop cross utilization of resources to promote an effective workflow
Oversees documentation and training
Responsible for mentoring and career development of all staff within their GP vertical.
Lead by example and participate in culture development and management
Work with automation engineer to define and build tools for workflow automations and process improvements for all outputs
Acts independently and proactively to problem-solve and identify risk areas in all aspects of internal and vendor production and recommends course adjustments as necessary

Requirements

8+ years experience in a hands-on, high-volume interactive web production environment (or equivalent), of which 3-5 years was in a senior role that included managing teams of various skill-sets and outputs
Proven success in overseeing multiple projects and deliverables, with tight deadlines and wider cross-functional dependancies
Ability to problem-solve, track priorities and multi-task efficiently within a fast-paced creative environment which requires constant adaptability and flexibility
Deep understanding of web-production workflow, best practices as it relates to design, dev, QA, GEO localization and transcreation
Proficient in all up-to-date graphics applications (Adobe Suite, etc.), design, typography and art-working sensibilities
Solid understanding of HTML, Javascript, CSS, Sketch, and GiT
Keeps up-to-date with the latest market and software trends as it relates to graphic production
Excellent project management, time management, written and verbal communication skills with experience employing Agile and Waterfall project management techniques
Self-directed, detail oriented, problem solver, with a sense of urgency and ability to work under pressure.
Able to balance assertiveness and sensitivity, diplomacy and patience, while promoting communication and teamwork
Comfortable working behind the scenes, and independently without supervision
Impeccable eye for detail, strong production values, creative ingenuity with the ability to meet tight deadlines

What we offer

Hybrid working model
Access to diverse projects
Global career opportunities
Collaborative, borderless environment
Culture of respect and belonging
Equal opportunity employer

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Production Manager, Graphic Production

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