Production Manager - Audio Visual Production Job at Encore Global (Las Vegas)

Job Description

The Production Manager is responsible for managing project scope for a multi-venue, full production, or high impact event(s) with support from Project Managers, Production System Engineers, and Technical Directors. This position will monitor progress and performance against the project plan, identifying, resolving, and escalating operational problems while minimizing delays. This position is responsible for the end-to-end execution of projects from event design and development through post-show wrap up. The Production Manager will ensure successful and profitable execution of events by following Technical and Production Standards, supporting the implementation of processes and SOPs that drive consistency in event production, and optimizing deployment of production resources. The Production Manager will partner with Sales and Producers to identify and execute on growth opportunities for Accounts with Master Service Agreements and Multi-year contracts. The Production Manager will report to the Associate Director, Project Management.

Job Responsibility

Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to Producers, Customers, team members, vendors, and venue partners
Determine and secure the resources required to successfully complete each project
Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project
Assist sales and operations teams to determine equipment needs and technical solutions for the project
Assist with the creation of technical diagrams when required
Review all sales documents to confirm that equipment and technical roster will meet the client’s needs
Partner with Sales and Event Production to drive service excellence through consistent and repeatable execution by traveling with the customer events nationally
Provide leadership for Project Managers on events supported by multiple PM’s
Partner with Production System Engineers and Technical Directors in the Plan the Work and Work the Plan phases on technical design and execution
Serve as a strategic partner for the Account Owner and/or Producer to realize the customer vision from concept to execution
Maintain the global perspective of the account to ensure ongoing client satisfaction
Complete post-show event reports to document account intelligence with show teams on a per event basis
Responsible for managing Scope of Work by attending client meetings, creating, and maintaining detailed show documentation, and following the Production Process
Partner with Sales and Event Production on integration of new technology and services to enhance the attendee experience and drive new revenue streams
Develop and maintain strong relationships with clients by providing outstanding customer service while focusing on client retention
Assist in the creation, analysis, and execution of the project budget, partnering with event leadership to mitigate external workforce and sub-rental spend
Maintain alignment with budget and ensure all cost and onsite changes are communicated to the Sales Manager/Producer for billing purposes
Ensure final invoices are delivered and change orders are communicated to the Sales Manager/Producer post-event to assist with updating the client invoice
Ensure compliance with Encore Policies and Procedures to minimize exposure to liability claims, property damage, theft, and misappropriation
Complete the Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to the appropriate provider
Participate in the development of Project Management SOPs where appropriate
Conduct review and analysis of proposed events as required

Requirements

BA/BS Degree or equivalent experience
7+ years in the corporate event or broadcast industry
3+ years in a Project Management role
3+ years Supervisory experience required
Strong written and oral communication skills
Strong technical background
Strong client relationship skills
Experience with budgets and cost control
Operational logistics experience
Works well under pressure
Ability to manage multiple complex job functions within a fast-paced environment
MS Office experience required
Technical diagram knowledge / experience required
Ability to travel up to 75% may be required

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training
Encore University
Career Pathing
Relocation
Global Transfer Opportunities
comprehensive insurance options
generous PTO
company-matching 401(k)

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Production Manager - Audio Visual Production

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