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Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place. We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning. Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability. Koala is a leader in creating exceptionally comfortable products, thanks to our team of highly skilled engineers and designers. We partner with top-tier suppliers to bring our innovative designs to life, ensuring every product meets the highest standards. The Production Engineer will be a crucial link in this process, ensuring product compliance during pre-production and helping to turn our groundbreaking designs into a tangible reality.
Job Responsibility
Evaluate product performance at suppliers
Analyse production performance and identify improvement opportunities
Leading root cause analysis and risk mitigation exercises like FMEA, along with preventative and corrective actions
Conducting critical-to-quality (CTQ) analysis for all new products
Providing training to suppliers on production and quality risks
Liaising with cross-functional teams (QC, Engineering, and Product Management) to collaborate on key outcomes and findings
Managing improvement projects for existing products and updates
Creating necessary product documentation for new development projects, and product improvement projects
Supporting the product teams with technical problem-solving
Communicating effectively with key stakeholders, including detailing the rationale behind decisions, maintaining detailed records, and resolving issues during the implementation phase
Collaborating product managers to ensure the successful and timely completion of assigned product development projects
Flexibility is key - You will also be expected to take on tasks and projects outside this core scope as needed to support broader business goals
Requirements
A Bachelor's degree in Mechanical Engineering or a related field
3-5 years of experience in supplier quality, production engineering, and/or product development, with a strong preference for candidates experienced in high-volume manufacturing
Proven experience in performing production and product audits at suppliers
Experience with product development processes (PDP) from conception to launch
A background in consumer products and user-centric design is highly desirable
Proficiency in SolidWorks for drawing updates and product documentation
Knowledge of manufacturing operations and product quality principles
Experience with risk assessments and implementing containment and corrective actions
Knowledge of PLM systems operations is desirable
Exceptional attention to detail and a high degree of professionalism
A team-player with a positive and supportive attitude
Sincere humbleness, a willingness to learn, and drive for continuous improvement
The ability to work with overseas suppliers and effectively bridge communication barriers
Comfortable with regular travel to China (up to 30%)
The ability to speak Mandarin is a significant benefit
Nice to have
A background in consumer products and user-centric design
Knowledge of PLM systems operations
The ability to speak Mandarin
What we offer
Hybrid working - ~3 days back in the Alexandria Treehouse (office) and work from bed/home
Generous time off - volunteer, parental, Koala life leave
Fully stocked kitchen with an emphasis on healthy local produce
Pet-friendly
Free Koala products with ‘mates rates’ for friends and family
Employee Assistance Program
Learning Management platform Juno, individual and team growth budgets and dedicated days
BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding