Production Coordinator Job at The Muse (Bristol)

Job Description

Management Operations partners with nearly every division of ESPN and many across The Walt Disney Company to ensure ESPN’s Content business is operating at the highest level of efficiency and productivity. Content leaders focus their efforts on the fan while this team focuses on the talent operations and business operations management aspects of how content comes to life. Together, this team consistently maximizes resources and workflows for the greatest impact on our content and bottom line. A Production Coordinator in Talent Operations supports the day-to-day talent operational needs within ESPN’s Content division. Tracking talent assignments, capturing contract details, managing contract data, initiating payments, and legal & policy adherence will all be job functions this role carries out. This role will also find and create efficiencies in processes and workflows along with interacting with all types of content and leaders across our organization. A Production Coordinator in Business Operations Third-Party supports the day-to-day supplemental workforce needs (requisitions, schedules, pay, expenses) and business operations of ESPN’s Content division. Scheduling resources, vendor & invoice management, and legal & policy adherence will all be job functions this role carries out. This role will also find and create efficiencies in processes and workflows along with interacting with all types of content and leaders across our organization.

Job Responsibility

Executes workforce planning and business operations for ESPN’s Content division
Works with content leaders to plan, request and allocate resources, schedule personnel and/or facilities, review time entry and expenses, track paid time off, etc.
Analyzes content scenarios and creates plans to support initiatives while adhering to resource and financial limits and departmental processes and protocols
Maintains knowledge of the business processes, workforce guidelines, and resource planning required across assigned content areas
Fully understands policies and processes that guide work (Ex. T&E policy, workforce classifications, time entry). Educates, trains, and advises others on policies and processes and promotes adherence. Participates in developing and modifying policy and processes
Partners with and functions as a liaison for various departments (Ex. Production, Operations, HR, Legal, outside entities, etc.) Attends meetings with stakeholders
represents a neutral party in discussions
Participates in developing, implementing, and enhancing technology tools and workflow processes
Provides training to team members, new hires, client groups, and other personnel as needed
Ensures that appropriate timelines are met for all projects and tasks
Deals with time-sensitive and confidential materials and decisions (Ex. budgets, fees, performance)
Daily tasks can include: Participate in sourcing, hiring, managing, scheduling, and/or providing feedback on various roles
Train and guide others in the processes of engaging workers and vendors
Process hiring requisitions
Request and/or draft short-form contracts for various roles and/or vendors
Enter, track, and manage contract information in the system of record
Review, approve and reject timecards and expense reports according to Disney timekeeping and travel and expense policies
Create, organize, and distribute various data and reports
Create new vendors in the Disney vendor portal and coordinate with Disney Shared Services on troubleshooting vendor set-ups
During production peak times, remains accessible and may be required to work non-traditional days/hours

Requirements

Minimum of 2 years of business, personnel, production, or operations experience
Strong organizational skills (Ex. budgeting time, prioritizing workload, accuracy, and attention to detail in all tasks)
Effective communication skills (Ex. clear and concise in all forms of communication, ability to manage high-volume email, phone traffic, and in-person interactions)
Demonstrated ability to take initiative and perform independently with some guidance from management and senior teammates (Ex. suggest ideas and solutions to problems that arise, ability to recognize when an issue is present and provide rectifying solutions)
Demonstrated ability to react quickly and positively to a wide variety of sensitive production and personnel situations that arise and are subject to continual change
Experience in various aspects of resource management and business operations (Ex. processing contracts/invoices, creating/maintaining/distributing information, resource scheduling/staffing)
Advanced knowledge of Microsoft Office programs & platforms (Ex. Office 365, Outlook, Excel, Word, One Note, PowerPoint, SharePoint, Teams), Smartsheet or similar programs, Zoom or similar programs
Demonstrated passion and commitment to diversity and inclusion include inviting diverse perspectives, fostering an inclusive work environment, and supporting workforce diversity
Required Education: High School Diploma or equivalency

Nice to have

Knowledgeable about the sports content landscape
Possesses basic understanding of the production of studio shows, remote events, digital, and/or packaged shows
Understands basic reporting and analytics processes, identifying trends, and developing metrics
Solid analytical and technical critical thinking skills
Basic financial/budgetary management experience
Working knowledge of the following systems/tools: Slack, Concur, Kronos, SAP, and business intelligence tools like MicroStrategy
Preferred Education: Bachelor’s Degree or equivalent years of experience from Vocational School, or in Production, Journalism, Business, or related field

What we offer

HEALTH AND WELLNESS
PARENTAL BENEFITS
WORK FLEXIBILITY
OFFICE LIFE AND PERKS
VACATION AND TIME OFF
FINANCIAL AND RETIREMENT
PROFESSIONAL DEVELOPMENT
DIVERSITY AND INCLUSION

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Production Coordinator

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