Product Validation Expert

• Design and develop robust rubrics for evaluating AI model outputs from a user experience (UX) perspective
• Receive, analyze, and execute evaluation tasks focused on identifying potential issues that could lead to a poor user experience of this AI product
• Collaborate closely with cross-functional teams to define and refine product validation criteria and safety standards
• Translate user insights into actionable feedback for model improvement, focusing on accuracy, safety, and helpfulness
• Document findings and recommendations with clarity, ensuring stakeholders understand the impact on end-user satisfaction
• Continuously monitor evolving AI product usage and proactively identify emerging risks or concerns from a UX point of view

• Exceptional written and verbal communication skills, with a strong emphasis on clarity and precision
• Ability to develop and apply evaluative frameworks that balance user experience, safety, and product performance
• Strong analytical mindset and attention to detail when assessing user risks or usability issues
• Comfort collaborating with diverse teams and adapting to fast-changing project requirements
• Proficiency in documenting complex findings in a user-friendly and actionable manner

Familiarity with current widely used AI consumer products and their typical user journeys