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Product Team Leader

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River Island

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Location:
United Kingdom , Luton

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Category:
Sales

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Contract Type:
Not provided

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Salary:

26445.00 GBP / Year
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Job Description:

We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.

Job Responsibility:

  • Deliver great product placement and ‘wow’ wearable outfits
  • Consistently deliver strong visual standards with the customer journey at the forefront of every decision
  • Confidently duty manage in all areas of the store operation including service, people, and operations
  • Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making
  • Have a good understanding of commercial tools and how to use to drive commercial actions
  • Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID
  • Support the management of store operations, including compliance with health & safety standards
  • Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution

Requirements:

  • Previous experience in retail, preferably in a supervisor role
  • Passionate about fashion and stay updated on the latest trends
  • Strong communication and interpersonal skills
  • Can motivate and inspire a team to achieve their best
  • Proactive, adaptable, and thrive in a fast-paced environment
  • Love our products as much as we do so we create the best possible customer journey
  • Comfortable adapting to situations and juggling multiple tasks
  • Ability to analyse customer feedback and sales data
  • Strong emotional intelligence
  • Hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment
  • Available to work on weekends, public holidays, and during key seasonal periods
  • Strong time management skills
What we offer:
  • Generous 50% staff discount & uniform allowance
  • Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust
  • Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed
  • Support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding
  • Progression focus throughout Retail & Head Office
  • Support with upskilling skills through on the job training and qualifications
  • A generous bonus scheme & private pension plan
  • 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays
  • Option to buy additional holiday

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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