Product Support Specialist

• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met
• update and revise designs as project requirements evolve
• specify products across multiple furniture lines, demonstrating expertise in product codes and applications
• work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts
• maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output
• communicate effectively with stakeholders to present design concepts and address technical inquiries
• manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded
• interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans
• stay current with new and existing furniture product lines to offer innovative solutions
• utilize AutoCAD and other design software to create detailed renderings and layouts

• Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience
• proficiency in AutoCAD
• experience with Configura and Worksheet preferred
• strong understanding of furniture systems, finishes, materials, and specifications
• demonstrated ability to manage multiple projects with attention to detail and organizational skills
• effective communication skills, with the ability to convey design concepts clearly
• self-motivated and capable of meeting deadlines independently while solving complex problems
• familiarity with furniture specifications in corporate, healthcare, and education environments
• strong analytical and mathematical skills to interpret technical documents and develop accurate designs

experience with Configura and Worksheet

• medical, vision, dental, and life and disability insurance
• 401(k) plan