Product Support Specialist, Japanese Speaking Job at Figma (London)

Enterprise Support Specialist, Japanese Speaking

As an Enterprise Specialist on the Product Support team, you’ll have the excitin...

Location

United States , San Francisco; New York

Salary:

43.80 - 63.90 USD / Hour

Figma

Expiration Date

Until further notice

Requirements

3+ years’ experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers
Professional fluency in one of the following languages: Japanese, Korean, or Portuguese
Experience working with system administration for large end-user communities or guiding customers through complicated implementations
Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions

Job Responsibility

Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries
Interact with Figma customers daily via email, taking ownership over cases from start to resolution
Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup
Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation
Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution
Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements
Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments
Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale

What we offer

equity to employees
health, dental & vision
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

Patient Safety Associate II/Patient Safety Specialist - Japanese

Patient Safety Associate II/Patient Safety Specialist - Japanese role at Parexel...

Location

India

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Sound knowledge of drug safety and the drug development process
Knowledge of and ability to interpret and apply global safety regulations
Experience in data analysis and evaluation of safety data
Good presentation skills
Analytical and problem-solving skills
Clear understanding of the regulatory submission process
Proficient in database/literature searches
Excellent interpersonal skills
Excellent verbal / written communication skills
Excellent organizational and prioritization skills

Job Responsibility

Maintaining a good working knowledge of the adverse event safety profile of the assigned drugs, labeling documents, client’s guidelines, and SOPs, and Global drug safety regulations
Maintaining an awareness of global regulatory reporting obligations and organizing work to ensure compliance with internal and regulatory timelines for the adverse event reporting
Assist in development of project specific safety procedures, workflows and templates
Attend/Conduct internal, drug safety and project specific training sessions Completes trainings assigned on internal and client Learning Management System (LMS) as applicable
Preparation for, participation in, and follow up on audits and inspections Maintaining an awareness of the performance metrices measured by the client and striving to remain within established limits
Delegate work as appropriate to Drug Safety Assistants
Liaising and collaborating with the relevant function at the client’s end to facilitate the delivery of high-quality work
Identifies areas of concern and raising the issues with senior management Assist with additional Drug Safety Specialist and/or senior management in project related activities as required
Mentoring new recruits in the team, if required
Archiving the source documents and relevant emails as required

IT Sales Specialist

The IT Sales Specialist (Japanese Speaking) role at NTT DATA involves sourcing n...

Location

Vietnam , Hanoi

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of experience in B2B sales, specifically in the IT outsourcing field, with roles such as Business Development Manager, Account Manager, or Sales Manager
N1/N2 or equivalent ability in Japanese communication (Japanese company experience is preferable)
Proven track record of excellent customer service and sales achievements
Strong negotiation and problem-solving skills
Master’s degree in business administration, information technology, or a related field
In-depth knowledge of IT products and services
Exceptional interpersonal and communication skills
Professional and approachable demeanor
Proficiency in computer systems and office software
Ability to consistently meet and exceed sales and commission targets

Job Responsibility

Identify and source potential new customers in the IT outsourcing market mainly with Japanese speaking customers
Achieve and exceed sales targets through effective selling strategies
Serve as a liaison between customers and the project team to ensure seamless communication and project execution
Lead the bidding process, negotiate contracts, and ensure key performance indicators (KPIs) are met
Provide ongoing support to customers during project implementation
Manage and oversee contract execution and compliance
Continuously enhance your knowledge of information technology and industry trends
Contribute to building a strong and dynamic sales team by mentoring and supporting team members

What we offer

Competitive salary with performance-based reviews once per year, and potential for additional raises based on individual performance
Attractive salary & bonus and holiday bonuses as per company policy
Company-sponsored holiday trips and team-building activities
Comprehensive social insurance and annual health checkups at reputable hospitals
Inclusive policies for personal such as birthdays, marriages, childbirth, and illnesses
Access to various sports and cultural activities, including football, cycling, and badminton clubs
Educational allowances and recognition awards, such as "Learning Star of the Month"
Opportunities for professional growth and recognition as a top performer

Fulltime

New

Associate, Banking Product Management Team

Join Our Banking Product Management Team in Jersey! We’re looking for a motivate...

Location

Jersey , Saint Helier

Salary:

Not provided

Brewin Dolphin

Expiration Date

April 09, 2026

Requirements

Hands-on experience in the financial services industry, ideally in banking
Strong communication and relationship-building skills
A keen eye for detail and the ability to stay organized under pressure
A proactive mindset, with the confidence to escalate issues when needed
Comfort handling sensitive information with integrity
A solid grasp of regulatory requirements

Job Responsibility

Be the go-to person for client-facing teams and internal stakeholders, providing quick and confident support on banking products and processes
Tackle queries head-on, using your knowledge of regulations and procedures to find solutions
Work closely with the Senior Manager and team on projects, workflows, and committee meetings
Keep our systems in check by monitoring exceptions, reconciling transactions, and ensuring compliance
Help shape and improve our banking products, policies, and procedures to reduce risk and boost efficiency
Deliver key reports and manage regulatory deadlines
Keep our documentation and archives organized, ensuring everything is audit-ready

What we offer

Flexibility to work remotely up to 1 day per week
Part of a supportive team
Opportunities to grow professionally
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team

Fulltime

!

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Weatherford

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

May 26, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New

Analyst, Investment Policy

We are looking for an Analyst to support oversight of RBC BlueBay’s investment a...

Location

United Kingdom , London

Salary:

Not provided

Brewin Dolphin

Expiration Date

April 08, 2026

Requirements

University degree or equivalent work experience
Relevant work experience, preferably in an Investment Management environment
Interpersonal skills, with a strong client centered approach
Strong oral and written communication skills
Good knowledge of regional and local financial markets, economic disciplines, and regulations.
In depth knowledge of investment industry products, asset classes and services.
Competent IT skills including Excel, PowerPoint and Word
Familiarity with the modern portfolio theory and with portfolio optimisation techniques is a plus.
Ability to present confidently in front of senior management and key stakeholders

Job Responsibility

Support the Investment Policy Director with the design and implementation of RBC BlueBay’s investment control strategy and framework
Advise investment teams on regulatory and client guideline restrictions.
Assist with the daily monitoring of investment guidelines and ESG requirements.
Advise on the resolution of identified investment guideline breaches and trading issues
the role will ensure controls are reviewed and, where relevant, enhanced to mitigate the risk of recurrence.
Onboard new funds with specific focus on negotiation of clear investment guidelines and subsequent relevant monitoring capabilities.
Manage Charles River Investment Management System “CRIMS” and rules monitored outside “CRIMS”. Includes daily portfolio, pre and post trade alert management and coding of restrictions.
Understand regulatory investment restrictions including UCITS, Luxembourg SIF, US 1940 Act.
Assist with the monitoring and development of Best Execution in BTCA Including presenting in the quarterly Trade Management Oversight Committee.
Engage in completing annual audit requests, including collating, and ensuring accuracy of all evidence and controls. Complete periodic Accuracy and Completeness reviews across both Segregated and Pooled funds.

What we offer

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Fulltime

!

New

Employee Relations Advisor

The Employee Relations Advisor role provides advice and support to managers, emp...

Location

United Kingdom , London

Salary:

Not provided

Brewin Dolphin

Expiration Date

April 08, 2026

Requirements

Experience working within Employee Relations and/or Law Group in Financial or Professional Services
Strong reporting and data analysis skills
Strong analytical, written and oral communication skills and good attention to detail
A strong understanding of Employment legislation and the applicable regulatory framework
Experience in supporting workplace investigations including identifying issues for investigation, drafting investigation reports and making recommendations based on report conclusions

Job Responsibility

Provide expert advice to ensure consistent application of RBC’s Code of Conduct and policy requirements across a wide range of ER topics including grievances, disciplinaries, investigations, absence management and occupational health matters, restructuring advice and appeal processes
Conduct and provide support on investigations into Code of Conduct/Respectful Workplace matters
Work with HR Business Partners and key business stakeholders to effectively manage employee workplace issues
Provide timely advice, counsel and information to people managers (including senior leaders and executives) to assist them in managing and resolving a wide range of complex employee issues and concerns
Build and maintain key relationships with businesses and functions influencing and negotiating while being viewed as a true partner
Collaborate and support the wider ER team and HR Business Partners on all ER topics
Appropriately track matters within ER’s case management system to ensure accurate reporting and enable identification of trends and emerging issues (including identification of potential root causes to assist with incorporating lessons learned into future work)
Manage risk and improve manager and employee experience through enabling and ensuring well informed, fair and transparent decisions
Support the ER Directors and Head of ER for UK, Europe and APAC in the development and maintenance of ER template documents and policies
Support and assist with projects across the ER mandate

What we offer

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Fulltime

!

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Bethlehem

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

May 26, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

Product Support Specialist, Japanese Speaking

Figma

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 20, 2026

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