Product Support Specialist, Japanese Speaking

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of the Product Support team, you’ll be the voice of Figma as you help to create seamless experiences for our customers every day. Engaging with our customers requires critical thinking, an investigative mindset, and impeccable communication skills. We’re looking for a team player who enjoys solving problems, has a passion for quality and creating great customer experiences, and is comfortable collaborating in a fast-paced startup environment. This role requires fluency in Japanese and English and can be held from our London hub.