Product Support Specialist – Cranial & Functional Planning Applications Job at Brainlab (Munich)

Product Support Specialist – Cranial & Functional Planning Applications

As a (Senior) Product Support Specialist “Cranial & Functional Planning Applicat...

Location

Germany , Munich

Salary:

Not provided

Brainlab

Expiration Date

Until further notice

Requirements

Graduate of a technical or scientific course of study or equivalent working experience
Advanced skills in troubleshooting of software based medical devices
A detail-oriented, analytical mindset with an ability and commitment for problem solving
A well-organized and clearly structured work style and a “can do” mentality
Team worker, fluent verbal and written English communication skills
Excellent documentation habits and a good communicator
Experience with medical image data stored in DICOM (Digital Imaging and Communications in Medicine) standard
Willingness to travel up to 10%

Job Responsibility

Lead technical investigations for customer complaints and product CAPAs assigned to R&D, evaluate technical issues that occur during daily use of our systems in hospitals and act as key reference within the R&D team
Systematically analyse and identify trends in product performance, collect, evaluate and provide systematic feedback from various sources to R&D and Marketing on a cyclical basis e.g. for Post Market Surveillance activities
Improve product design and service concept as a support stakeholder together with R&D and Marketing teams
Serve as key advisor during R&D design input meetings to ensure preventative design improvements with special focus on support and complaint related topics
Collect product support requirements from stakeholders inside and outside of own department (e.g. other R&D teams, different levels of support/service)
Initiate product changes based on product issue trends and complaints/customer feedback
Transfer product knowledge from R&D to 2nd level customer care teams
Coordinate support related communication with other R&D departments for applications used across multiple product portfolios
Create and maintain support-specific documentation (e.g. installation function checklists, service manuals, scanning recommendations etc.)

What we offer

30 vacation days, plus December 24th and December 31st
Flexible working hours as well as hybrid work model within Germany
Bike leasing via cooperation partner "BikeLeasing"
Parking garage and safe underground bike storage
Award-winning subsidized company restaurant and in-house cafes
Variety-rich fitness program in our ultra-modern 360m2 company gym
Regular after work, team, and company events
Comprehensive training and continuing education opportunities

Fulltime

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Location

Ireland , Cork

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in elderly care is desirable but not essential (training may be provided)
QQI Level 5 in Healthcare Support or equivalent is an advantage
A caring, patient and respectful approach to supporting older people
Ability to work flexible shifts including days, nights, and weekends
Strong commitment to resident safety, dignity and wellbeing
Applicants must have legal entitlement to work in Ireland

Job Responsibility

Deliver person-centred care to residents with dignity and respect
Support residents with activities of daily living where required
Encourage independence and social engagement
Maintain a clean, safe and comfortable living environment
Build positive relationships with residents, families, and colleagues
Follow all health, safety and safeguarding procedures
Assist with compliance processes, inspections, and quality standards
Lead Healthcare Assistants will also assist in guiding care teams, supporting best practice, and helping maintain high standards of care delivery

What we offer

Flexible working hours to support work–life balance
Local employment opportunities within the Douglas, Cork area
Competitive rates of pay in line with experience and role
Supportive team environment with ongoing training and development
Employee wellbeing initiatives
Uniform provided
Free on-site parking
Meals provided while on duty

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Location

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Salary:

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360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Eligible to live and work in the UK

Job Responsibility

Make the World’s Best Coffee
Deliver Outstanding Customer Service
Prepare Award Winning Food
Maintain High standards within the Bakery
Be part of a Team who strive to Aim Higher at all times

What we offer

50% discount on food and drink
Pasty Perks – bespoke reward system offering discounts and savings on favourite brands
Financial well-being benefit through Stream – save directly from wages into a high interest savings account or access wages before pay-day
Employer funded health and wellbeing services with access to a 24/7 GP line, Employee Assistance Program and discounted gym memberships
Paid birthday day off
Member of the shareholder fund (service dependent)
Team social events with in-bakery incentives
Up to 28 days of holiday (including bank holidays), pro rata if necessary

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Location

United Kingdom , Glasgow

Salary:

12.27 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience from a housekeeping or domestic cleaning role
Basic understanding of infection control, COSHH, and compliance standards
Ability to follow instructions and cleaning schedules
Ability to report issues
Ability to work well with others in a professional and courteous manner
Pride in your work, attention to detail, time management, and respectful communication
Ability to work well as part of a team or on your own
Demonstrating a kind and caring nature to all within the care home
Satisfactory references
Disclosure Scotland Scheme Membership (PVG)

Job Responsibility

Maintaining the highest levels of cleanliness in public areas and bedrooms within the home
Responsible for the wash, dry, iron and put away of laundry
Ensuring that our residents' care home facilities, public areas and rooms are maintained to the highest cleaning standards
Replenish and maintain supplies in both resident rooms and common areas
Communicate effectively with residents and colleagues to address needs and concerns

What we offer

Competitive benefits
Overtime rates
Flexible working hours considered

Parttime

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Location

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s in Computer Science, IT, or related field
5+ years in Observability and AIOps within hybrid, complex environments
Strong knowledge of FSO (APM, logs, traces, RUM), SLI/SLOs, and service topology
Hands on with Dynatrace or similar smart observability (i.e. Datadog, Splunk, New Relic) and AIOps engines (correlation, deduplication, anomaly detection, auto remediation)
Experience integrating with ServiceNow, SAP, CI/CD pipelines, cloud services (Azure, AWS, GCP), and automation platforms
Solid understanding of modern application architectures, networks, databases, and infrastructure
Excellent communication and stakeholder management skills
Fluent in English

Job Responsibility

Define and execute the product vision and roadmap for Observability and AIOps, aligned with company objectives
Develop capabilities across metrics, logs, traces, RUM/synthetics, topology, and AI driven insights (anomaly detection, forecasting, correlation)
Prioritize features that enhance reliability, reduce MTTR, automate L1/L2 tasks, and improve customer experience
Collaborate with engineering, platform teams, and partners to ensure effective instrumentation, intelligent alerting, and automated workflows
Integrate Observability with ServiceNow, CI/CD, cloud platforms, and business processes to streamline operations
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What we offer

Coaching and mentoring programs
Development opportunities
Equal opportunity employer
IT Equipment
Work with iconic brands
Supportive team

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Location

United Kingdom , Croydon

Salary:

33000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Plumbing/ Plumbing & Heating Engineer for both domestic and commercial customers
NVQ Level 2
Full UK driving license
Flexibility to work overtime
DBS checked (or willingness for this to be carried out)

Job Responsibility

Carry out all aspects of plumbing work, including but not limited to, installation and maintenance of toilets, taps, ball valves, siphons, flexible hoses, pipework, radiator valves, cylinders, heating systems etc across a range of domestic and commercial customers
Attend primarily emergency plumbing jobs relating to installations/leaks/issues

What we offer

Personal development plan with timelines to achieve good OTE and growth
Auto enrolment into pension scheme
Company van and fuel card
Branded uniform
Company mobile
Personal development and genuine career opportunity
Induction and training
On-call rota in addition to salary
Optional overtime
Accommodating hours to support personal life

Fulltime

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Location

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Salary:

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360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Naturally caring and kind nature
Excellent communication and time management skills
Patience and empathy when dealing with challenging situations
Ability to work well on your own or as part of a team
Ideally SVQ level 2 or above/equivalent in Health and Social Care (not mandatory, will be funded)

Job Responsibility

Ensuring the highest possible levels of care are maintained by supporting/assisting residents with washing, dressing, mealtimes and all other aspects of daily living
Promoting residents' independence and well-being
Monitoring residents' health conditions, liaising with relatives and colleagues
Supporting residents in physical and social activities, getting to know their interests and needs

What we offer

Competitive benefits
Overtime rates
Career development pathway
Flexible working hours
Full-time wage with 3/4 days off each week

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Enable smooth and efficient business operations by ensuring high-quality master ...

Location

Bulgaria , Sofia

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Demonstrate a passion for data maintenance and business processes
Can be an active student, able to work on full-time role with hybrid schedule
Be fluent in English (written and verbal)
Have strong computer literacy, with experience in SAP and MS Office being a plus
Possess excellent problem-solving and critical-thinking skills
Exhibit strong attention to detail and analytical thinking
Work effectively both independently and as part of a team

Job Responsibility

Responsible for managing the customer maintenance process by performing data validations and ensuring adherence to established data quality standards
Deliver the services defined to key customers and maintaining companies’ databases
Ensure that company policy, standards, and internal controls have adhered as well as supporting documentation and approval processes are in place
Working on utilizing the automated processes and contribute to further process improvements
Take actions to remedy unexpected trends, issues in a timely manner and when appropriate escalates to management
Meet and exceed agreed service levels to achieve efficient processes
Demonstrate ownership & management of data maintenance practices and tools
Transfer knowledge to other team members
You proactively identify opportunities for improving master data quality and operational processes
You leverage data analysis to drive continuous improvement and ensure data accuracy

What we offer

Attractive benefits package: You’ll enjoy food vouchers, additional health insurance, performance bonus, a sport card, and exclusive discounts designed to support your well-being and lifestyle
A dedicated buddy will guide you through your onboarding journey and daily routines
We provide clear guidelines and tools to track your performance and help you achieve your goals
You’ll enjoy professional and personal development opportunities tailored to your growth
You’ll gain experience in an international working environment, supported by a passionate team
You’ll take on exciting and challenging tasks with the ability to influence our strategy and contribute to our success

Fulltime

Product Support Specialist – Cranial & Functional Planning Applications

Brainlab

Location:
Germany , Munich

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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