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Product Support & Sales Administrator

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Brook-St Hiredonline

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Location:
United Kingdom , Cookstown

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

32000.00 GBP / Year
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Job Description:

Brook Street Recruitment is partnering with a leading manufacturer to recruit an experienced Product Support & Sales Administrator. This is an ideal opportunity for someone with a background in engineering, manufacturing, or parts environments who enjoys combining technical knowledge with customer support.

Job Responsibility:

  • Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories
  • Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales
  • Deliver professional support to customers across the UK & Ireland via phone and email
  • Diagnose issues, recommend solutions, and identify correct replacement parts
  • Work closely with engineering, sales, and operations teams to ensure efficient service delivery
  • Maintain up-to-date understanding of product ranges, components, and industry developments

Requirements:

  • Background in manufacturing, engineering, plant equipment, small engines, or similar technical products
  • Experience working with components, spares, or technical product catalogues is highly desirable
  • Confident using CRM systems and Microsoft Office
  • Ability to understand mechanical or electrical products and solve problems logically
  • Clear and professional communication skills
  • Ability to manage multiple enquiries and orders accurately
What we offer:
  • Private Health Insurance
  • Early finish every Friday
  • Retail discount scheme

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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