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Product Support & Sales Administrator

United Kingdom, Cookstown Employment contract 32000.00 GBP / Year · Job Posted June 02, 2026
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Job Description

Brook Street Recruitment is partnering with a leading manufacturer to recruit an experienced Product Support & Sales Administrator. This is an ideal opportunity for someone with a background in engineering, manufacturing, or parts environments who enjoys combining technical knowledge with customer support.

Job Responsibility

  • Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories
  • Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales
  • Deliver professional support to customers across the UK & Ireland via phone and email
  • Diagnose issues, recommend solutions, and identify correct replacement parts
  • Work closely with engineering, sales, and operations teams to ensure efficient service delivery
  • Maintain up-to-date understanding of product ranges, components, and industry developments

Requirements

  • Industry Experience: Background in manufacturing, engineering, plant equipment, small engines, or similar technical products
  • Parts Knowledge: Experience working with components, spares, or technical product catalogues is highly desirable
  • Systems & Admin Skills: Confident using CRM systems and Microsoft Office
  • Technical Mindset: Ability to understand mechanical or electrical products and solve problems logically
  • Communication Skills: Clear and professional when dealing with both customers and internal teams
  • Organised & Detail-Focused: Able to manage multiple enquiries and orders accurately

What we offer

  • Private Health Insurance
  • Early finish every Friday
  • Retail discount scheme

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