CrawlJobs Logo
Randstad Logo Randstad · Office Administration

Product Support Officer

Australia, Eagle Farm 54.39 AUD / Hour · Job Posted June 29, 2026
Apply Position
Job Link Share

Job Description

Randstad is seeking a motivated Product Support Officer to join a critical service delivery provider dedicated to maintaining city safety and infrastructure. This role is vital in providing high-quality, customer-focused business support and correspondence services to help meet essential community objectives.

Job Responsibility

  • Responding to service requests and general enquiries while solving problems for internal and external stakeholders
  • Creating work orders, preparing quote packages, and ensuring tracking systems are accurately maintained
  • Assisting with the planning and scheduling of work, including the requisitioning of equipment and materials
  • Delivering timely invoice authorisations and customer billing support to a high standard
  • Contributing to identifying service enhancements to increase the efficiency of the operational area

Requirements

  • Solid general administrative experience and strong computer literacy
  • Prior local government experience is highly desirable
  • High-level organisational and time management skills
  • Experience with SAP / SAP Ariba is highly desirable
  • Strong interpersonal skills and a commitment to solving customer issues
  • Demonstrated problem-solving and analytical skills
  • A current Criminal History Check is mandatory for this position

Nice to have

  • Prior local government experience
  • Experience with SAP / SAP Ariba

What we offer

  • $54.39 per hour plus super
  • Eagle Farm location with onsite parking available
  • 36.25-hour week (5 x 7.25-hour days)
  • Initial 3 month contract with potential for extension
  • Dedicated consultant as a point of contact
  • Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more
  • Free Employee Assistance Program
  • Access to your payslips via MyRandstad App
  • Weekly pay cycle
Randstad - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Product Support Officer

8 matching positions

Technical Support Specialist, Product Technical Support

The Specialty Products Technical Support Agent strives to deliver on the Antech ...
Location
Location
United States , Loveland
Salary
Salary:
25.00 - 28.00 USD / Hour
antechdiagnostics.com Logo
Antech Diagnostics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years’ experience in clinical veterinary practice experience with use of Point of Care systems is required
  • Customer care and support experience of at least 2 years
  • Current Veterinary Technology license to practice in Colorado required
  • Associates degree in Veterinary Technology or related field, or equivalent related experience (e.g. years of experience as a Veterinary Assistant)
  • Full knowledge and understanding of Antech’s products and services
  • Consistently displays strong analytical and problem-solving ability
  • Displays excellent communication skills
  • especially good listening skills
  • Displays a strong customer focus within a team environment
  • Is available to, and works cooperatively with, team members
Job Responsibility
Job Responsibility
  • Troubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to portfolio products and services
  • Responsible for the daily review of patient histories, IgE allergy test results, and immunotherapy recommendations for data entry accuracy and appropriate allergen selection prior to result transmittal to clinics
  • Responsible for inbound and outbound calls regarding patient-specific immunotherapy
  • Assists veterinarians and veterinary staff regarding infectious disease point of care test protocols, reading results, specificity/sensitivity, and accuracy
  • Promotes health care and disease prevention
  • Maintains diligent recordkeeping within Customer Relationship Management (CRM) database system
  • Work in partnership with Specialty Product Technical Support Veterinarians and other channels within the organization, such as marketing, to create educational tools for customers to promote their understanding of how to integrate allergy into their practice
  • Other duties as assigned in support of customer service, point of care
What we offer
What we offer
  • Paid Time Off & Holidays
  • Medical, Dental, Vision (Multiple Plans Available)
  • Basic Life (Company Paid) & Supplemental Life
  • Short and Long Term Disability (Company Paid)
  • Flexible Spending Accounts/Health Savings Accounts
  • Paid Parental Leave
  • 401(k) with company match
  • Tuition/Continuing Education Reimbursement
  • Life Assistance Program
  • Pet Care Discounts
  • Fulltime
Read More
Arrow Right
New

Senior Product Officer (Saving & Investment Product)

Be key resource of the team in devising product solutions to support company’s g...
Location
Location
Hong Kong , Hong Kong
Salary
Salary:
Not provided
axa.com Logo
Axa
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University graduate in discipline such as marketing, business, statistics or actuarial
  • Minimum 3-5 years of relevant experience
  • Good business acumen and marketing sense
  • A good team player and be able to work independently
  • Innovative, with good presentation skills and attentive to details
  • Interest in performing research and be able to synopsize management information
  • Good command of both written and spoken English, written Chinese, and spoken Cantonese
Job Responsibility
Job Responsibility
  • Be key resource of the team in devising product solutions to support company’s goals in providing customer-centric product solutions via product suite of savings and investment oriented insurance products
  • Prepare and review various product materials to facilitate the product development and implementation process while meeting the product governance requirements
  • Conduct market intelligence analysis on a regular basis so as to gain insight on the latest market and product trend and identify business opportunities
  • Work closely with various stakeholders to ensure products and various product initiatives will be launched in a satisfactory and timeline manner
  • Participate in discussion to develop product designs and sales campaigns
  • Support ongoing product maintenance, address product-related queries from internal and external teams and handle post-launch initiatives
  • Lend supports to the special quotation process to customize various business needs
  • Fulltime
Read More
Arrow Right

Senior Associate - Product, User and Platform Support, Product Operations

As a Process Manager at Capital One, you will be part of a smart, talented team ...
Location
Location
United States , Plano, Texas; Charlotte, North Carolina; Richmond, Virginia
Salary
Salary:
80800.00 - 92200.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma, GED or equivalent certification
  • At least 1 year of experience in Google Suite or Microsoft Office
  • At least 2 years of experience in Business Process Management or Project Management
Job Responsibility
Job Responsibility
  • Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
  • Collecting data and information and using analytics and reporting to provide transparency to partners, senior leadership and executives
  • Identify and implement process improvements driving issue resolution/risk mitigation activities
  • Tracking and resolving process breakdowns
  • Understanding customers’ needs of the process and driving process improvements
  • Developing and maintaining formal process documentation including procedures and process flow diagrams
  • Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
  • May lead a team and/or direct others on projects
What we offer
What we offer
  • Performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits
  • Fulltime
Read More
Arrow Right
New

Product Support Sales Representative (PSSR)

As Product Support Sales Representative (PSSR), you will be responsible for the ...
Location
Location
United States , Billings
Salary
Salary:
Not provided
washingtoncompanies.com Logo
Washington Corporations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma required. Bachelor’s degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience
  • Proficient in Microsoft Office products (Outlook, Word, and Excel)
  • Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around – customers, suppliers, manufacturers, and co-workers
  • Requires a valid driver’s license and the ability to maintain an insurable driving record
  • Provide exceptional customer service
  • Ability to take the initiative to accomplish work with little supervision
  • Effectively manage relationships both internally and externally
  • Good verbal and written communication skills
  • Ability to exercise integrity, confidentiality, and discretion
  • Excellent time management and organizational skills
Job Responsibility
Job Responsibility
  • Demonstrate Modern Machinery’s core values and promote the mission and vision of the company
  • Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals
  • Effectively communicate with and establish relationships with assigned customers in South Central Montana, Northern Wyoming and active coal mines in Eastern Montana
  • Develop sales forecasts and business plans for each customer
  • Utilize the company’s CRM system to track and maintain customer records
  • Promote growth and increase sales activity for parts and service
  • Identify new or additional opportunities for aftermarket sales
  • Sell service programs
  • Perform and coordinate market and opinion surveys
  • Provide customers with quotes related to product support
What we offer
What we offer
  • Medical, Dental, Vision, and Prescription Insurance
  • Health Savings Account
  • 401k/Roth Retirement Savings Plan with Company Match
  • Participation in Annual Profit-Sharing Plan
  • Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
  • Gym Membership Reimbursement Program
  • Family Scholarship Program
  • Employee Assistance Program
  • Virtual Mental Health & Tele Medicine Benefit
  • Company Paid Life Insurance & Disability Benefits
  • Fulltime
Read More
Arrow Right

Product Support Engineer

Product Support is the primary quality liaison group between the VW Factories an...
Location
Location
United States , Auburn Hills
Salary
Salary:
Not provided
https://www.volkswagen-group.com Logo
Volkswagen AG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7 years technical automotive experience
  • Bachelor of Science in Automotive Technology, Management, or equivalent experience
  • Computer savvy
  • strong Microsoft Office skills
  • Understanding of automotive systems/concepts/components
  • Strong written and oral communication skills
  • Ability to understand and communicate trends in large amounts of data
Job Responsibility
Job Responsibility
  • Monitors Field warranty data, filters, organizes, prioritizes, and selects technical topics for follow-up
  • Reviews top warranty, long term quality, early warning and tow-in concerns to identify problems and investigate customer complaints, workshop findings, repairs performed and research all other potential possibilities surrounding issues
  • Reports market/product concerns in technical detail with pre-analysis in the FAP process
  • Monitors the effectiveness of service solutions and Factory corrective actions introduced into production and service repairs
  • Attends Factory meetings and topic escalation meetings
  • Conducts follow-up on claimed parts analysis results so FAP documents are updated appropriately
  • Updates problem tracking lists timely and accurately
  • Develops technical and non-technical approaches to address Dealer issues
  • Performs preliminary analysis on warranty returned parts with the Quality Analysis team
  • ships sample parts to the appropriate Factories and/or suppliers
  • Fulltime
Read More
Arrow Right

Product Support Engineer

Product Support Engineer is the primary quality liaison group between the VW Fac...
Location
Location
United States , Auburn Hills
Salary
Salary:
Not provided
https://www.volkswagen-group.com Logo
Volkswagen AG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 -7 years technical automotive experience
  • Bachelor of Science in Automotive Technology, Management, or equivalent experience
  • Communication skills
  • Problem solving skills
  • Analytical skills
  • Conceptual thinking skills
  • Integration - joining people, processes or systems
  • Influencing and negotiation skills
  • Resource management
  • Computer savvy
Job Responsibility
Job Responsibility
  • Monitors Field warranty data, filters, organizes, prioritizes, and selects technical topics for follow-up
  • Reviews top warranty, long term quality, early warning and tow-in concerns to identify problems and investigate customer complaints, workshop findings, repairs performed and research all other potential possibilities surrounding issues
  • Reports market/product concerns in technical detail with pre-analysis in the FAP process
  • Monitors the effectiveness of service solutions and Factory corrective actions introduced into production and service repairs
  • Attends Factory meetings and topic escalation meetings
  • Conducts follow-up on claimed parts analysis results so FAP documents are updated appropriately
  • Updates problem tracking lists timely and accurately
  • Develops technical and non-technical approaches to address Dealer issues
  • Performs preliminary analysis on warranty returned parts with the Quality Analysis team
  • ships sample parts to the appropriate Factories and/or suppliers
  • Fulltime
Read More
Arrow Right

Product Support Sales Representative

As Product Support Sales Representative (PSSR), you will be responsible for the ...
Location
Location
United States , Eugene
Salary
Salary:
Not provided
washingtoncompanies.com Logo
Washington Corporations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma required. Bachelor’s degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience
  • Proficient in Microsoft Office products (Outlook, Word, and Excel)
  • Requires a valid driver’s license and the ability to maintain an insurable driving record
  • Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around – customers, suppliers, manufacturers, and co-workers
  • Provide exceptional customer service
  • Ability to take the initiative to accomplish work with little supervision
  • Effectively manage relationships both internally and externally
  • Good verbal and written communication skills
  • Ability to exercise integrity, confidentiality, and discretion
  • Excellent time management and organizational skills
Job Responsibility
Job Responsibility
  • Demonstrate Modern Machinery’s core values and promote the mission and vision of the company
  • Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals
  • Effectively communicate with and establish relationships with assigned customers
  • Develop sales forecasts and business plans for each customer
  • Utilize the company’s CRM system to track and maintain customer records
  • Promote growth and increase sales activity for parts and service
  • Identify new or additional opportunities for aftermarket sales
  • Sell service programs
  • Perform and coordinate market and opinion surveys
  • Provide customers with quotes related to product support
What we offer
What we offer
  • Medical, Dental, Vision, and Prescription Insurance
  • Health Savings Account
  • 401k/Roth Retirement Savings Plan with Company Match
  • Participation in Annual Profit-Sharing Plan
  • Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
  • Gym Membership Reimbursement Program
  • Family Scholarship Program
  • Employee Assistance Program
  • Virtual Mental Health & Tele Medicine Benefit
  • Company Paid Life Insurance & Disability Benefits
  • Fulltime
Read More
Arrow Right

Product Support & Sales Administrator

Brook Street Recruitment is partnering with a leading manufacturer to recruit an...
Location
Location
United Kingdom , Cookstown
Salary
Salary:
32000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Industry Experience: Background in manufacturing, engineering, plant equipment, small engines, or similar technical products
  • Parts Knowledge: Experience working with components, spares, or technical product catalogues is highly desirable
  • Systems & Admin Skills: Confident using CRM systems and Microsoft Office
  • Technical Mindset: Ability to understand mechanical or electrical products and solve problems logically
  • Communication Skills: Clear and professional when dealing with both customers and internal teams
  • Organised & Detail-Focused: Able to manage multiple enquiries and orders accurately
Job Responsibility
Job Responsibility
  • Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories
  • Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales
  • Deliver professional support to customers across the UK & Ireland via phone and email
  • Diagnose issues, recommend solutions, and identify correct replacement parts
  • Work closely with engineering, sales, and operations teams to ensure efficient service delivery
  • Maintain up-to-date understanding of product ranges, components, and industry developments
What we offer
What we offer
  • Private Health Insurance
  • Early finish every Friday
  • Retail discount scheme
  • Fulltime
Read More
Arrow Right