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Product Support Officer

https://www.randstad.com Logo

Randstad

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Location:
Australia , Eagle Farm

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Category:
-

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Contract Type:
Employment contract

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Salary:

54.19 AUD / Hour
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Job Description:

Randstad is seeking a motivated Product Support Officer to join a critical service delivery provider dedicated to maintaining city safety and infrastructure. This role is vital in providing high-quality, customer-focused business support and correspondence services to help meet essential community objectives.

Job Responsibility:

  • Responding to service requests and general enquiries while solving problems for internal and external stakeholders
  • Creating work orders, preparing quote packages, and ensuring tracking systems are accurately maintained
  • Assisting with the planning and scheduling of work, including the requisitioning of equipment and materials
  • Delivering timely invoice authorisations and customer billing support to a high standard
  • Contributing to identifying service enhancements to increase the efficiency of the operational area.

Requirements:

  • Solid general administrative experience and strong computer literacy
  • Prior local government experience is highly desirable
  • High-level organisational and time management skills
  • Experience with SAP / SAP Ariba is highly desirable
  • Strong interpersonal skills and a commitment to solving customer issues
  • Demonstrated problem-solving and analytical skills
  • A current Criminal History Check is mandatory for this position.

Nice to have:

  • Prior local government experience
  • Experience with SAP / SAP Ariba
What we offer:
  • Onsite parking available
  • Dedicated consultant as a point of contact
  • Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more
  • Free Employee Assistance Program
  • Access to your payslips at the click of a button via our MyRandstad App
  • Weekly pay cycle

Additional Information:

Job Posted:
April 29, 2026

Expiration:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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