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Teradyne Logo Teradyne · IT - Software Development

Product Support Engineer

United States, San Jose Employment contract 93900.00 - 150200.00 USD / Year · Job Posted April 23, 2026
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Job Description

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. This role is enabled by an in-depth knowledge of Teradyne's product offerings coupled with a desire to provide timely solutions across an evolving customer landscape. The Semiconductor Test Product Support Engineer role is a dynamic and challenging global support opportunity that spans an array of engineering disciplines. This position is based in San Jose, CA for Teradyne Memory Division- Nextest

Job Responsibility

  • Provide timely and accurate support to field organizations in response to a wide array of customer issues
  • Identify opportunities to use technology to improve the way that we deliver support to our customers
  • Engage with the Product Development process to influence and prepare new products for successful deployment to the field, with a focus on documentation and manual creation
  • Develop support and training documentation and manuals for field installations and preventive maintenance
  • Conduct training to spread knowledge to all field service engineers worldwide
  • Be recognized as a subject matter expert across a wide range of new and existing Teradyne Magnum platforms

Requirements

  • BS in Electrical, Computer or Mechanical engineering and demonstrated desire to be a practicing engineer
  • 3-7 years experience with semiconductor testing desired
  • Experience with Design for Serviceability and Reliability
  • Strong communication, organizational and multi-tasking ability
  • Strong writing and technical editing skills, preferred previous experience writing technical procedures and documentation
  • Excellent critical thinking, and problem solving skills
  • Commitment to product quality and customer satisfaction
  • Team player, self-motivated, and hands-on
  • Must be willing to travel up to 25%

What we offer

  • Medical, dental, vision
  • Flexible Spending Accounts
  • Retirement savings plans
  • Life and disability insurance
  • Paid vacation & holidays
  • Tuition assistance programs
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