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Teradyne Logo Teradyne · IT - Software Development

Product Support Engineer

Taiwan, Jubei City Employment contract · Job Posted May 10, 2026
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Job Description

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. This role is enabled by an in-depth knowledge of Teradyne's product offerings coupled with a desire to provide timely solutions across an evolving customer landscape. The Semiconductor Test Product Support Engineer role is a dynamic and challenging global support opportunity that spans an array of engineering disciplines. This individual will report directly to the Semiconductor Test Product Support Engineering Manager.

Job Responsibility

  • Be recognized as a subject matter expert across a wide range of new and existing Teradyne platforms
  • Provide timely and accurate support to field organizations in response to a wide array of customer issues
  • Assist field teams in debugging complex system issues and collaborating closely with factory HW and SW engineering to resolve issues efficiently
  • Identify opportunities to use technology to improve the way that we deliver support to our customers
  • Analyze trends and identify opportunities to improve the reliability of our systems
  • Engage with the Product Development process to influence and prepare new products for successful deployment to the field

Requirements

  • Excellent critical thinking, and problem-solving skills
  • Excellent verbal and written skills
  • Commitment to product quality and customer satisfaction
  • Experience with Design for Serviceability and Reliability
  • Technical Areas: RF, Power, Embedded, Networking, Mechanical
  • Expert Computer and presentation skills
  • Team player
  • Must be willing to travel up to 25%
  • Degree required: Bachelors of Science in Engineering (MFG/ME/EE), Electromechanical preferred
  • 8 – 15 years Relevant Industry Experience desired

What we offer

  • medical claims
  • group insurance
  • retirement plans
  • paid vacation & holidays
  • tuition assistance programs
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