Product Support Engineer - Guitar Amplifiers

• Identify and evaluate technical solutions for issues arising in existing products to ensure proactive upkeep
• Collaborate closely with the compliance team to identify and mitigate impacts from upcoming standard changes (Safety, EMC, etc.)
• Conduct hands-on testing of alternative components and circuit board revisions in accordance with agreed test plans
• Modify and improve circuit board designs using CAD tools to address sourcing issues or production improvements (Intake Notes)
• Coordinate with sourcing and manufacturing teams to specify new components and oversee their implementation in the factory (Intake Notes)
• Document all work clearly, including technical changes and re-testing results, to maintain high-quality production standards
• Free up R&D resources for new prototyping by taking full ownership of the sustaining lifecycle for both analogue and digital products

• A Bachelor’s degree in Electronics or equivalent professional experience in a similar role
• Proven experience working with existing designs and audio electronic equipment (experience with valve amps is highly beneficial)
• A solid background in a production design team with a deep understanding of manufacturing requirements, legal compliance, and component sourcing
• Proficiency in circuit board CAD and a methodical approach to fault-finding and analysis
• Strong knowledge of global compliance standards, particularly safety and EMC
• Experience in fast-paced production environments

Experience with valve amps