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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Software Development

Product Support Engineer Assurance

India, Bangalore · Job Posted June 10, 2025
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Job Description

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Responsibility

  • Responsible for delivery of assigned tasks within the delivery cycle of a project
  • Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements
  • Tasks may include installing new systems applications
  • updating applications, firmware, and drivers
  • creating boundaries for as well as performing configuration and testing activities
  • applications programming for assigned modules within a larger program
  • assisting in the preparation of technical presentations and demonstrations
  • and participating in customer meetings
  • Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks
  • Contributes to design for specific deliverables and assists in the development of technical solutions
  • Participates as part of a team and maintains good relationships with team members and customers
  • Understands the company strategy and the role that the individual plays
  • Uses knowledge tools and re- uses information for the benefit of projects, and of professional development
  • Uses and contributes to technical forums within the company environment and local professional communities and technical user groups

Requirements

  • 3 - 5 years of technical experience
  • Bachelor of Arts/Science or equivalent degree in computer science or related area of study
  • without a degree, two additional years of relevant professional experience (5-7 years in total)
  • sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable
  • ability to contribute to the design for deliverables
  • ability to perform/drive resolution of problems on individual products
  • ability to communicate broad and specific concepts with team and to peers
  • ability to produce documentation for use by team and customer

Nice to have

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
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