Product Support Associate Job at Equip Health

Associate Product Support Specialist

Bloomreach is building the world’s premier agentic platform for personalization....

Location

Czechia

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Basic understanding of HTML, CSS, JS
Problem solving skills (from identification to resolution)
Analytical thinking and ability to learn quickly
English language (advanced or native level)
Interest in data analytics and online marketing
Know how to communicate and build relationships over time with clients
Previous work experience in a client facing role, support or in marketing

Job Responsibility

Provide consulting to Bloomreach Engagement users through live chat or other channels if needed
Cover product and technical questions about the Bloomreach Engagement platform and related technologies
Answer questions about different marketing related topics
Help clients understand how to create reports, segmentations, campaigns or analyses
Diagnose requests, walk customers through the problem-solving process and/or refer the most specialized cases to experts
As an expert, provide help to other consultants with advanced use-cases
Work on rotations day/night for US hours (Day shift: 9AM-5PM, Night shift: 5PM-1AM)
Work day shift for EMEA hours (9AM-5PM)

What we offer

A great deal of freedom and trust
Flexible working hours
Virtual-first work with Hubs across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach available
Leader Development Program
$1,500 professional education budget annually
Employee Assistance Program with counselors

Fulltime

Sales Support Associate

Entry-level position is a feeder role to our Sales Executive path and involves p...

Location

United States , Hartford

Salary:

60000.00 - 62000.00 USD / Year

KARL STORZ

Expiration Date

Until further notice

Requirements

Bachelor's Degree or relevant experience (2-4 years preferred in sales)
Strong interpersonal, organizational, and communication skills
Ability to lift 35 LBS
Demonstrated proficiency with technology and medical products
Valid driver's license and daily travel to customer sites

Job Responsibility

Conduct product demonstrations and customer evaluations
Present and differentiate KARL STORZ products, features, and benefits
Build strong, compliant relationships with key stakeholders (nurses, physicians, administrators, etc.)
Provide sales quotes, service agreements, and promotional support
Train and educate customers on product care and handling
Manage and track demonstration products and provide timely updates to customers

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

Fulltime

Partnership Support Associate

Ethos is looking for a Customer Support Associate who thrives on helping custome...

Location

India , Bangalore

Salary:

Not provided

Ethos

Expiration Date

Until further notice

Requirements

1-2 years experience in customer support, customer success, operations, or related role
Experience in life insurance or related industry a plus, but not required
Bachelor’s degree preferred
Proficiency working with Salesforce or equivalent support/help desk software
Strong intellectual curiosity and drive to solve problems
Excellent time management and prioritization necessary to balance all responsibilities
Can adapt to changes quickly
Adaptable to change and ability to change tasks quickly with maintaining attention to detail
Excellent phone presence and written communications skills
Ability to work independently as well as collaborate with various departments

Job Responsibility

Provide excellent customer service via email, live chat, SMS, and phone, and providing answers to incoming inquiries relating to all Ethos products
Develop strong understanding and knowledge of Ethos products and processes in order to support customers and act as a resource for internal stakeholders
Identify customer needs and process requests efficiently and effectively within defined service levels
Build rapport and gain the respect of customers through clear and transparent communication
Develop and maintain productive relationships with sales, underwriting, and development teams in order to triage and resolve customer issues
Meet individual and customer support team goals and objectives
Identify opportunities for process improvements for assigned functions, collaborating with management to implement agreed upon solutions

Print Production Associate

SeeWriteHear is currently seeking a motivated and detail-oriented Print Producti...

Location

United States , Scottsdale

Salary:

18.00 - 21.00 USD / Hour

SeeWriteHear

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least 1 year of experience in digital printing, logistics, or a related field
Basic knowledge of inventory and warehouse management principles
Strong attention to detail and a commitment to quality assurance
Excellent communication and teamwork skills
Ability to multitask, prioritize, and adapt to changing priorities

Job Responsibility

Assist in the daily operations of the print production process, including material handling, machine operation, and quality control
Collaborate with the Print Manager to manage inventory, track supplies, and coordinate logistics
Support warehouse management activities, ensuring the proper storage and organization of materials and finished products
Ability to operate a computer and common computer-based applications
Ability to sit and/or stand for extended periods—accommodations will be made to facilitate persons with disabilities
Contribute to the continuous improvement of our production processes, identifying areas for optimization and implementing best practices
Participate in team meetings, providing input and feedback on production-related matters
Adhere to all safety and quality standards, maintaining a clean and organized work environment

What we offer

medical, dental, vision, and basic life insurance benefit options
vacation, sick time, and paid holidays

Fulltime

Associate Product Manager

As an Associate Product Manager at AlphaSights you’ll develop ownership of a pro...

Location

United Kingdom , London

Salary:

Not provided

AlphaSights

Expiration Date

Until further notice

Requirements

Exceptional problem solver
Highly driven and proactive
Fascinated by users and insatiably curious
Meticulous with obsessive attention to detail
High-achieving with a proven record of academic/internship success and high performance in a CST or CST-adjacent role
Proven project manager with persuasive written and verbal communication and excellent organizational and planning skills
Strategic thinker able to define a metrics-supported, outcome-based roadmap

Job Responsibility

User need identification and problem definition: Collect and investigate user feedback to identify and prioritize user needs and sources of value
Iterative solution formation: Lead hypothesis generation and validation of detailed solutions, incorporating cross-functional input
Product development: Meticulously plan and manage software development, partnering effectively with Engineering and Design
Planning: Develop and maintain a clear roadmap of accurately prioritized initiatives for your innovation area
Executive communication: Communicate and present ideas, insights, and updates to senior leadership
Define, measure, and monitor KPIs to ensure product delivers demonstrable business outcomes

Associate Product Manager, Business Systems & Analytics - People Systems

Verkada is transforming how organizations protect their people and places with a...

Location

United States , San Mateo

Salary:

140000.00 - 165000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

Bachelor's degree in MIS, CS, Finance or other technical/ analytical fields.
Minimum 2 years of relevant business experience
Basic SQL, Python, JavaScript and HTML required
Basic understanding of UI/UX tools and Flowchart tools (ie. Figma/Lucidchart)
Experience with designing and supporting integrations between business systems like Workday, Netsuite, Salesforce, 3PL’s, expense systems, etc
Understand key processes across the entire employee lifecycle
Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it.
Ideal candidate is able to handle ambiguity and work effectively in a fast paced and fluid environment.
Must be willing and able to commute 5 days in office (San Mateo, CA)
You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Job Responsibility

Partner with leaders across: FLOPS (Finance, Legal, Operations, People and Supply Chain) and other key functions to address key business challenges – with a primary focus on People systems and technologies, data pipelines and infrastructure, and large-scale Security and IT initiatives
Implement best-practice solutions, including process changes, configurations, and/or custom enhancements, to drive scalability and operational efficiency.
Work with FLOPS engineers and stakeholders to design, build and implement engineering solutions as it pertains to FLOPS deliverables
Facilitate and lead cross-functional requirement sessions to elicit, document, and analyze business requirements to identify functional scope. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed).
Prepare and review documentation for current processes, pain points, and assumptions for business systems and continuously identify opportunities that will streamline workflows and processes across all of our business systems and tools.
Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long term scalability.
Build lightweight technical solutions leveraging your skills with Python/JavaScript

What we offer

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily

Fulltime

Associate Technical Product Manager, Analytics

As an Associate Technical Product Manager, you will be a key member of the Analy...

Location

United States , Bethesda

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

Education: Bachelor’s Degree in a related field
Experience: 2+ years of analytics, product management, or similar technology experience in large healthcare organizations, product development, or SaaS platforms
Technical Aptitude: Demonstrated background in data, analytics, or related fields

Job Responsibility

Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities, and ideal end state, and be able to articulate and advocate for this perspective
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
Ongoing optimization of live user workflows and capabilities, including monitoring of key metrics and user feedback
Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Support Associate

The Support Associate is responsible for supporting a customer and product-focus...

Location

United States , Kittery

Salary:

Not provided

Chico's FAS, Inc.

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous stock or cashier experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork

Job Responsibility

Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Alerts store management to cash supply needs.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Assists with boutique cleanliness and organization
Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Promotes an inclusive, collaborative approach to problem solving

Parttime

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Product Support Associate

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