Product Support Associate Job at Equip Health

Senior Associate - Product, User and Platform Support, Product Operations

As a Process Manager at Capital One, you will be part of a smart, talented team ...

Location

United States , Plano, Texas; Charlotte, North Carolina; Richmond, Virginia

Salary:

80800.00 - 92200.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of experience in Google Suite or Microsoft Office
At least 2 years of experience in Business Process Management or Project Management

Job Responsibility

Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
Collecting data and information and using analytics and reporting to provide transparency to partners, senior leadership and executives
Identify and implement process improvements driving issue resolution/risk mitigation activities
Tracking and resolving process breakdowns
Understanding customers’ needs of the process and driving process improvements
Developing and maintaining formal process documentation including procedures and process flow diagrams
Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
May lead a team and/or direct others on projects

What we offer

Performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Associate Product Support Analyst

The Support Analyst assists customers with addressing any issues they have with ...

Location

United Kingdom , London

Salary:

35000.00 - 44000.00 GBP / Year

Xelix

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a customer facing role, ideally within the SaaS or tech industry
Strong time management and prioritisation skills
Customer-first approach
Quick to learn new technologies, product features, and processes
Python proficiency is mandatory and will be tested during the recruitment process
Clear, direct, and precise verbal and written communication
Proactively troubleshoots and resolves customer issues
Bachelor’s degree or equivalent experience, preferably in a related field

Job Responsibility

Proactively handle technical and non-technical customer queries
Gain in-depth knowledge of our product and roadmap
Represent the customer’s voice within the company
Coordinate with the Customer Success Team on customer risks and issues
Maintain and update the knowledge base with new product information
Manage and organise the support inbox

What we offer

Competitive salary of £35,000 to £40,000 depending on experience plus 10% bonus
27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
Hybrid working with two days a week from our dog-friendly Hoxton office
On-site gym and cycle to work scheme
Employee discount at over 100 retailers
Comprehensive private medical & dental cover with Vitality
Enhanced parental leave pay
Learning & development culture – £1,000 personal annual budget
We’re carbon-neutral and are working towards ambitious carbon reduction goals
Lots of team socials & activities

Fulltime

Technical Support Specialist, Product Technical Support

The Specialty Products Technical Support Agent strives to deliver on the Antech ...

Location

United States , Loveland

Salary:

25.00 - 28.00 USD / Hour

Antech Diagnostics

Expiration Date

Until further notice

Requirements

Minimum of 3 years’ experience in clinical veterinary practice experience with use of Point of Care systems is required
Customer care and support experience of at least 2 years
Current Veterinary Technology license to practice in Colorado required
Associates degree in Veterinary Technology or related field, or equivalent related experience (e.g. years of experience as a Veterinary Assistant)
Full knowledge and understanding of Antech’s products and services
Consistently displays strong analytical and problem-solving ability
Displays excellent communication skills
especially good listening skills
Displays a strong customer focus within a team environment
Is available to, and works cooperatively with, team members

Job Responsibility

Troubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to portfolio products and services
Responsible for the daily review of patient histories, IgE allergy test results, and immunotherapy recommendations for data entry accuracy and appropriate allergen selection prior to result transmittal to clinics
Responsible for inbound and outbound calls regarding patient-specific immunotherapy
Assists veterinarians and veterinary staff regarding infectious disease point of care test protocols, reading results, specificity/sensitivity, and accuracy
Promotes health care and disease prevention
Maintains diligent recordkeeping within Customer Relationship Management (CRM) database system
Work in partnership with Specialty Product Technical Support Veterinarians and other channels within the organization, such as marketing, to create educational tools for customers to promote their understanding of how to integrate allergy into their practice
Other duties as assigned in support of customer service, point of care

What we offer

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

Fulltime

Product / Senior Product Associate

PxD is seeking a Product Associate to join our India team, embedded within a Pro...

Location

India , New Delhi

Salary:

Not provided

Precision Development (PxD)

Expiration Date

Until further notice

Requirements

Some experience in project coordination, stakeholder engagement, or a related field — 1 to 3 years is a good guide, though we care more more about aptitude than years
Strong interpersonal skills and the confidence to engage professionally with senior government officials and partners
Excellent written and verbal communication in both English and Hindi, with the ability to adapt your style for different audiences
Strong organisational skills and attention to detail, with the ability to manage multiple workstreams and competing priorities
A proactive, solutions-oriented approach — someone who takes initiative and follows through
Comfort working in complex, fast-moving environments where priorities can shift
A genuine interest in agriculture, international development, or using technology to improve outcomes for underserved communities

Job Responsibility

Supporting the Product Manager in the day-to-day management and delivery of digital agricultural advisory services, including tracking progress against key milestones and flagging risks early
Serving as a key point of contact between PxD and government counterparts at the Ministry of Agriculture, building trusted working relationships with officials and ensuring clear, timely communication across all workstreams
Attending and contributing to government meetings, workshops, and reviews — preparing materials, capturing actions, and following up to ensure commitments are met
Coordinating across internal PxD teams, field staff, and external partners to ensure alignment and smooth programme delivery
Supporting deployments by engaging with all relevant stakeholders and ensuring they have everything they need to go live smoothly
Leading Product Acceptance Testing (PAT) for every new feature upgrade or release, and coordinating User Acceptance Testing with ministry officials — including chasing sign-offs and approvals
Supporting the preparation of briefings, presentations, and progress reports for government and senior stakeholders
Gathering and synthesising user feedback and field data to help inform product decisions and improvements
Vetting and quality-assuring content following LLM ingestion to ensure accuracy and fitness for purpose
Contributing to product growth by tracking and driving increases in user reach and impact

Fulltime

Senior Associate, Product Management - Client & Associate Platforms (Mobile & Web)

Senior Associate, Product Management - Client & Associate Platforms (Mobile & We...

Location

United States , Richmond, Virginia; Charlotte, North Carolina

Salary:

101100.00 - 115400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's degree or military experience
At least 1 year of experience in product management, or 1 year of experience in product design, agile delivery, data science, or software engineering

Job Responsibility

Modernize the Experience: Deliver products that support a Top 10 Commercial Bank, prioritizing high-availability mobile and web interfaces
Empower the Field: Craft strategies that equip our financial advisors with mobile-optimized tools
Drive Mobile Innovation: Build 'always on' technologies
Orchestrate Delivery: Own the roadmap for new features
Risk Mitigation: Strengthen controls through automated monitoring and secure mobile authentication protocols

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Senior Associate, Product Management - Client and Associate Platforms

Senior Associate, Product Management - Client and Associate Platforms. Product M...

Location

United States , Charlotte; Richmond

Salary:

101100.00 - 115400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Job Responsibility

Deliver products to support the strategy and operations for a Top 10 Commercial Bank
Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world class team of financial advisors, and enable a market-leading operation for the origination and management of loans, treasury, and capital markets products
Build “always on” technologies to increase profitability and empower associates
Reduce operational risks through strengthening controls and monitoring of key processes
Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Sales Support Associate

Sales Support Associates are brand ambassadors responsible for creating an emoti...

Location

United States , Orlando

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Prior retail experience preferred
High school graduate/equivalent preferred
Flexible schedule required including nights, weekends and overnight shifts
Excellent communication and time management skills
Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds

Job Responsibility

Executes replenishment based on sell-through and available backstock
ensures sales floor inventory levels and size availability aligns with brand standards
Supports the store team as a runner for backstock, fitting room, and cashwrap
Maintains an in-depth knowledge of product and promotions to execute replenishment and pulls efficiently
Executes processing, replenishment, promotions, and visual/marketing directives in alignment with brand standards
achieves or exceeds the brand’s UPH processing standards
Upholds backstock organization and adheres to all company tools, policies and procedures
Maintains awareness of potential theft and reports concerns to management
Demonstrates a sense of pride, commitment, and passion for the brand and our customers
treats customers and store team professionally, courteously, and respectfully

What we offer

best in class medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) contribution
company-paid holidays
paid time off
seasonal hours
flexible work schedules

Parttime

Support Associate

Location

United States , Sarasota

Salary:

Not provided

Chico's FAS, Inc.

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous stock or cashier experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork

Job Responsibility

Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns
Alerts store management to cash supply needs
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed
Assists with boutique cleanliness and organization
Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Promotes an inclusive, collaborative approach to problem solving

Parttime

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Product Support Associate

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