Product Strategy & Plan Lead Analyst, Citi

Citi

Location:
Canada, Mississauga

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Citi is hiring a Product Strategy & Plan Lead Analyst to support its Institutional Credit Management communications strategy. The role involves working closely with ICM leadership to develop internal communication plans, messaging, and events, while ensuring alignment with Citi’s standards and guidelines.

Job Responsibility:

Support the development, implementation and management of a comprehensive internal communications strategy and plan for ICM and the broader WCR population across 1st and 2nd lines of defense (ranging from 3,000 - 9,000 colleagues globally across multiple internal organizations)
serve as a trusted advisor to ICM leadership around strategic communications for the ICM function as well as around various ICM-led transformation efforts (e.g., technology transformation, reorganizations)
identify key changes that are occurring, understand who stakeholders are and translate this into communications strategies and plans
draft communication messaging and content as outlined in the communications plans, focusing on what is changing, why, the impacts and the benefits of the changes
drive consistency in look, feel, and messaging amongst/across ICM communications, keeping in mind Citi Standards, Guidelines, and Visual Identity
provide advisory support and guidance around Citi standards for writing
create and build feature articles for publication in various internal news outlets
support ICM organizational announcements
lead organization of the internal communications calendar
support in the design and execution of internal events (e.g., quarterly Town Halls)
oversee the deployment of communications, working closely with Citi’s corporate communications team

Requirements:

6 - 10 years of internal communications experience
experience working on large-scale transformation projects and/or events management experience preferred
superb interpersonal and communication skills (verbal and written)
excellent writing and editing skills with strong attention to detail
demonstrated strong project management skills
ability to distill and present large amounts of complex information in a clear, concise, colloquial manner as well as creatively visualize information for a wide variety of communications mediums (including emails, presentations, guides, reports, articles, websites, etc.)
must be entrepreneurial, resourceful and comfortable working in a small team environment where self-sufficiency and proactivity is essential
is comfortable working independently with limited direction
must display maturity in interfacing with senior executives and handling confidential information
fast learner, action oriented, organized and resourceful self-starter
strategic mindset that closely follows latest trends in own field and adapts them for application within own job and the business
applies ingenuity and creativity to problem analysis and resolution for complicated and/or unique situations
demonstrated ability to develop materials including presentations for senior leadership
demonstrated ability to interact and work with senior leaders across the organization
excellent organization skills, with the ability to work under pressure and prioritize within tight deadlines
ability to influence broadly and think outside the box
knowledge of the financial services industry is strongly recommended

Nice to have:

experience working on large-scale transformation projects
events management experience preferred
knowledge of the financial services industry is strongly recommended

What we offer:

best-in-class benefits
equal opportunity employer
reasonable accommodations for persons with disabilities

Additional Information:

Job Posted:
July 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Product Strategy & Plan Lead Analyst