Product Strategy & Plan Group Manager, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defence.

Job Responsibility:

Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Foster a consultative / advisory approach that challenges legacy policies, processes and promotes efficiency
Identification of governance mechanisms / controls to prevent recurrence of issues
Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth and Risk for effective Issue resolution and Risk Mitigation
Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units
Improve client experience by simplifying the implied support burdens currently borne by clients and coverage staff
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure timely completion of projects within the CPSO book of work
Place additional focus on talent management by increasing completion rates of individual development plans and adoption of consistent succession planning processes across ICM
Attract, develop and retain top quality staff including as regards active engagement with regional recruiting efforts to ensure a robust pipeline of talent
Actively participate in Learning, Development and Training opportunities including instructor led courses
Improve VoE Engagement, Belonging (DEI), and Leadership scores

Requirements:

Demonstratable financial services experience, including 12-15 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Credit Officer (CO) or demonstrating the skills aligned with that designation
Impeccable and thorough knowledge of Credit risk systems
Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks
Outstanding awareness and adherence to the control environment
BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

Nice to have:

Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
Recognized as a skillful manager with a track record of building high performing teams
Proven culture carrier
Powerful interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Solid organizational skills with ability and willingness to work under pressure and manage time and priorities effectively with little to no supervision
Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

What we offer:

Equal opportunity employer
Opportunity for Learning, Development and Training
On-site location

Additional Information:

Job Posted:
April 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Product Strategy & Plan Group Manager