Product Specialist Job at Zeektek (Columbus)

Job Description

The Product Owner oversees the development of products from start to finish to ensure they meet the clients' needs and preferences. Their main duties include determining the overall vision of products, deciding which features each product will have according to clients' preferences and managing the entire development process. Product owners serve as the voice of the customer to guide development teams in building software capabilities with the highest business and customer impact. They represent business needs and priorities, prioritize and manage the product backlog, and incorporate feedback from business stakeholders to guide continuous product improvement.

Job Responsibility

Maintain the product roadmap's alignment with company strategy
Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities
Act as a primary liaison by communicating with stakeholders, including customers, business managers, and the development team to make sure the goals are clear, the vision is aligned with business objectives and maximizing the value of the product
Oversee the development of the product once vision, strategy, and product priorities are set through all phases including planning, refinement, review and sprint
Responsible for adoption, engagement, and tracking business value associated to the product
Work with business and technical stakeholders to develop and document user stories, including specifying functional and non-functional requirements
Support estimation of epics, features, technical enablers, and user stories, while also supporting issue resolutions
Consistently apply user-centric approach to design, planning, and implementation, and contribute to business process redesign and business adoption activities required to support full adoption of interim and target states
Deliver on customer experience and revenue targets through the definition, development and delivery of strategic offers across a wide range of channels and systems
Participate in sprint planning to determine the team's objectives for the upcoming sprint
Prioritize and manage the backlog items and prioritize them based on the overall strategy and business objectives
Establish feedback loops with the customer to measure and track the value delivered by the product
Analyze feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs
Work with the team to create acceptance criteria and definitions of done and definition of failures
Resolve conflicts and remove obstacles that may affect the team's ability to meet project objectives
Work with the Project Managers, Technology Lead, and Scrum Master to ensure that the teams are following the hybrid agile methodology and that any issues are addressed in a timely manner
Responsible for product, data, policy, cybersecurity and usage governance
Manages and allocates product funding across lifecycle activities
Manages large complex product initiatives of strategic importance, involving large cross-functional teams

Requirements

Bachelor's degree or equivalent years of experience
7+ years of experience in IT
7+ years of relevant work experience with experience in a product owner role preferred
5+ years Agile experience is required
Strong Project Management skills
Strong understanding and working experience with design-thinking best practices to deliver industry-defining products and experiences
Excellent interpersonal, communication, writing, and presentation skills
Strong technical skills with a business acumen and ability to work across the organization to develop solutions to complex problems
Ability to understand complex business problems and identify and interpret business needs
Extensive experience working in a agile delivery model in Healthcare
Knowledge of agile development methodologies
Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities
Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
Strong problem solving and analytical skills, including experience leveraging data to inform decision making

Nice to have

Product owner certifications (e.g. Certified Scrum Product Owner, SAFe Product Owner Certification) a plus
Background in healthcare is preferred
Knowledge of agile planning tools (e.g. JIRA, Confluence) preferred

What we offer

Weekly Direct Deposit
401K Matching
Competitive medical, dental and vision insurance
Consistent communication throughout your project
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Product Specialist

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