Product Specialist, IKEA

IKEA

Location:
Sweden, Helsingborg

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

As Product specialist for in-store payments, you will assist in creating the strategy, vision, and backlog for one of the most important in-store omnichannel products: allowing customers to pay in store. You will gather input through multiple channels and give transparency to partners and stakeholders as you prioritize the work together. You thrive on working in a complex cross-functional environment and demonstrate how strategic thinking and deeply understanding customer needs can help create products that customers love. You will be instrumental in delivering a seamless payment experience for customers and work on enabling expansion plans and intelligent solutions.

Job Responsibility:

Deliver a seamless payment experience for the many customers visiting our traditional stores and new shopping formats
Lead the work to bring our payment capabilities to the next level: leveraging the opportunities our payment data can bring us, enabling our expansion plans and store transformation process with intelligent payment solutions, and empowering our coworkers with easy-to-use tools to best serve the customer
Research consumers' needs and apply insights into tactics
Lead the evaluation and performance of the product in close collaboration with the team
Demonstrate a data informed approach to deliver successful outcomes for customers
Work closely with the Product Owner to discover the impact your product can have across channels and customers' touchpoints
Work closely with the Product Owner to maintain a tangible product strategy for the assigned product and ensure that the delivery of outcomes meets objectives and customer needs
Communicate the product strategy and vision for the product when needed to ensure the team is driving the product in a strategic direction
Work closely with all Ingka markets (32+) and ensure collaborative relations
Align with cross-functional teams within the domain to ensure maximum impact
Participate in the product team’s agile sessions and support the team by removing blockers when possible
Be open to different perspectives being heard and balanced to meet business objectives, collaborating within and outside of the team to ensure togetherness and a strong partnership with key stakeholders

Requirements:

Knowledge of global instore- and omnichannel retail and payment dynamics, covering from an understanding of trends and industry best practices to technical solutions and understanding of the payment ecosystem and vendor network
Experience in working with a development roadmap using external development teams
Understanding of the complex vendor relationships within instore payments domain
Proven track record of successfully assisting in launching global products
Strong communication skills, stakeholder management and proven ability to work cross-functionality
Experience with tools like JIRA and Confluence
You are obsessed about identifying customer problems and needs and you are naturally curious about solving these whilst making a business impact
You have a strong interest in Product Development
You are obsessed with simplifying the complex, finding the best ways to solve problems here and now
You are passionate about data and comfortable with analyzing data to validate your decision making
You have worked within agile development practices and are open to adjusting and learning new ways of working
You are a team player and put the team before yourself
You have a strong ability to influence, listen to and collaborate successfully with your team and variety of stakeholders connected to the domain in a complex environment

Additional Information:

Job Posted:
April 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Product Specialist