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Apollo is growing fast, and our customers need expert guidance to unlock the full potential of our platform. As a Product Specialist, you’ll often be the first human connection in their journey—helping them navigate Apollo’s capabilities, activate core workflows, and drive adoption. This role is high-volume and structured—you’ll lead multiple onboarding calls daily, refining your expertise while delivering a consistent, high-impact experience. Think of it as engineering customer success at scale, combining clear communication, technical know-how, and a problem-solving mindset to help customers win.
Job Responsibility:
Lead structured onboarding sessions, guiding customers through Apollo’s key workflows
Engineer a smooth start—help users master core features like Mailbox Linking, CRM Sync, and Sequences
Develop deep product expertise, acting as an Apollo power user customers can trust
Balance efficiency with quality—managing a steady call flow while ensuring meaningful engagement
Think like a builder—help refine onboarding playbooks based on common customer challenges