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Product Specialist - Transport Operations

United Kingdom, Nottingham 40000.00 GBP / Year · Job Posted June 29, 2026
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Job Responsibility

  • Become the go-to product expert and Subject Matter Expert (SME) for the UK transport planning market
  • Guide product decisions and support customer outcomes using your transport planning know-how
  • Collaborate with Customer Success and Delivery teams to help customers unlock the full potential of our products
  • Own and shape product documentation – bringing clarity and polish to both internal and customer-facing content
  • Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery
  • Conduct user research through surveys, interviews, and regular site visits to capture real-world feedback and pain points
  • Engage with global Product and Engineering teams to channel market insight into meaningful product enhancements
  • Act as a system specialist with an analytical mindset, helping simplify complex transport operations’ logic and data
  • Support the broader Transport Operations portfolio as we scale your impact across the business

Requirements

  • Demonstrable experience within a Product Owner or Business Analyst role, within the Software or Transport industry
  • Ability to pivot and work between technical detail, customer engagement, and operational insight
  • Strong stakeholder management and influencing skills at all levels of an organisation
  • Strong documentation and communication skills, with ability to deliver across all levels, internally and externally
  • Confident facilitating discussions with SMEs and translating their expertise into product value
  • Passionate about products and customers, and ready to roll your sleeves up

What we offer

  • Full support and training to ensure you are well equipped to succeed in your role
  • Private medical insurance with Vitality Health including rewards for members such as: Apple Watch, discounted gym membership and many more
  • 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
  • Life Assurance, 4 times your annual salary
  • Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
  • Invested in employee health and well-being with over 20 mental health first aiders in the business
  • Employee Assistance Programmes
  • Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
  • Free Microlise Cresswell Racing Tickets, support British Superbikes
  • Executive Box at Motorpoint Arena Nottingham
  • Great Place to Work™ certified
  • Best Workplace in the UK™ for Development, Technology, Wellbeing and Women

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