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The Product Specialist serves as the critical bridge between core accounting operations and our software development lifecycle. This role is ideal for an experienced accounting professional with deep accounting expertise and a strong passion for using technology to optimize financial workflows. We will train the right domain expert on our specific product management and software delivery methodologies. This role requires a strong foundation in general ledger (GL) accounting and financial operations. The ideal candidate will have five or more years of hands-on experience in GL accounting, including financial close processes, journal entries, account reconciliations, financial reporting and multi-entity accounting structures. A deep understanding of accounting principles and financial workflows is essential for success in this role. The Product Specialist should also understand basic payroll systems, multi-currency accounting concepts, intercompany accounting, project-based accounting and revenue recognition principles. Experience working with ERP systems is strongly preferred. We are looking for a self-motivated, highly organized and collaborative professional who thrives in a team environment and brings a passion for business systems. This role will endorse our products' capabilities and drive customer adoption and success.
Job Responsibility
Serve as Support escalation point for the FAM product portfolio
Research FAM product issues and identify potential solutions
Record, document and manage FAM product issues and modifications
Translate real-world accounting challenges and compliance workflows into clear software requirements and user stories for the Development team
Design and execute user acceptance testing (UAT)
Ensure new software releases accurately support complex multi-currency and intercompany transactions
Collaborate with internal teams and customers to support financial and accounting business processes
Requirements
Five or more years of general ledger accounting experience required
Strong understanding of core accounting principles and financial processes required
Bachelor's degree in accounting, finance, business, information systems or related field preferred
Experience implementing, supporting, facilitating and/or testing financial accounting systems preferred
Experience working with ERP platforms a plus
Experience with project-based accounting or professional services environments a plus
Nice to have
Experience with project-based accounting or professional services environments