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As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.
Job Responsibility:
Achieve communicated sales budgets by penetrating profitable sales of Advanced Surgery products into key targeted accounts within the appointed territory
Build relationships and networks with clinical and management staff in accounts
Accurately represent the features and benefits of the specific product specialist portfolio to customers and potential customers
Maintain profitability within the area of responsibility in consultation with sales and marketing personnel
Provide market information and any other relevant data as required to maintain a sound understanding of the marketplace
Identify incremental business opportunities and develop strategies to gain any sales flowing from such opportunities
Facilitate product presentations to induce product usage in key specialties
Identify customer needs and personnel responsible to provide in-service and effective use of Baxter’s products
Ensure up-to-date knowledge of products to facilitate effective and accurate communication with customers
Maintain documentation and contacts within accounts to enhance business relationships through effective account management
Collaborate with Baxter Sales Management, Marketing and Product Managers, and Advanced Surgery Manager on the development and progress of account management plans and the achievement of gross profit and revenue growth, with regular reviews to monitor outcomes
Maintain a complete and detailed understanding of policies and procedures and educate Baxter customers on Baxter policies (e.g., returns goods policy)
Coordinate with the Customer Service Team to ensure that account ordering needs are met to the customer's delight
Provide feedback to the Sales Lead on trends in accounts through the preparation and submission of a monthly report, including market (competitive) intelligence
Supply new business forecasts to management to ensure materials management adequately meets customer’s needs.
Requirements:
Tertiary degree in Medical Science, Healthcare, Business, Management or related fields
3-5 years’ experience working in a commercial/sales role within the Medical Devices or Pharmaceutical industry is desirable
Knowledge and application of effective selling skills, including value added selling techniques and Key Account Management is preferred
Working knowledge or the Hospital and Healthcare system is highly desirable
Highly developed interpersonal effectiveness and relationship-building abilities
Accountable for achieving targets and delivering outstanding customer service
Collaborative approach and ability to work well with others