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The ION organization is seeking a Product Manager specializing in UX/UI to support our integrated product platform strategy. This role is responsible for elevating the user experience, shaping product vision, and ensuring execution aligns with business goals and industry leading design practices across the network planning, design, and construction lifecycle. The Product Manager will partner closely with Product, Delivery, Engineering, and Executive teams to design and deliver intuitive, accessible, and differentiated digital products. This individual will influence organizational processes, mentor product team members, and champion user centered design principles at scale.
Job Responsibility:
Champion the user experience across the entire product lifecycle—from discovery through delivery
Collaborate with Delivery, Product, Engineering, SMEs, and Executive Stakeholders to ensure product experiences meet brand, operational, and customer expectations
Develop and document workflows, wireframes, prototypes, and UI design system components
Conduct or support user research, usability testing, A/B testing, and heuristic evaluations
Create clear and comprehensive product requirements, user stories, and acceptance criteria with strong UX focus
Partner with Engineering teams to ensure designs are feasible and implemented with high fidelity
Drive iterative releases through experimentation, analytics, and continuous feedback loops
Communicate product roadmaps, key decisions, and design rationale to stakeholders at all levels
Align business objectives with user needs to ensure impactful, measurable product outcomes
Translate customer insights, usability data, and design best practices into actionable product opportunities
Requirements:
3–7 years of Product Management or equivalent experience delivering digital products at scale
Demonstrated success leading complex, cross‑functional initiatives with strong UX impact
Proven ability to partner effectively with Product, Delivery, Engineering, and business teams
Exceptional communication, executive‑level storytelling, and stakeholder‑management skills
Strong ability to make‑informed decisions using analytics, experimentation, and qualitative research
Demonstrated judgment and discretion in matters of significance