CrawlJobs Logo

Product & Solutions Lead, Safety and Security

openai.com Logo

OpenAI

Location Icon

Location:
United States , San Francisco

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

288000.00 - 425000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

As a Product & Solutions Lead focused on safety and security, you will build and operate 0–1 products, services, and technical solution packages that help developers and public institutions move from experimentation to durable, trusted outcomes—while maintaining public safety, transparency, and respect for privacy and rights. This role balances two modes of delivery: Bespoke products and technical solutions for strategic internal and external partners, and Scalable product and solution packages that can be reused broadly across partners and deployments. Training is a component of scale, but not the center of gravity. You will also ship reference implementations, playbooks, evaluation kits, and repeatable operating models that partners can adopt and operate. You will work directly with engineers and a multidisciplinary group of safety and geopolitical analysts, and data and quantitative scientists to convert complex, evolving challenges into solutions that teams can adopt in high-stakes environments.

Job Responsibility:

  • Own the 0–1 roadmap for safety and security solution offerings: define the target users, problem statements, tools, operating models, success metrics, and the set of reusable deliverables we ship
  • Design and ship bespoke technical solutions for priority partners (internal and external), then abstract what works into reusable patterns and toolkits
  • Build partner-ready technical artifacts: solution blueprints, reference architectures, evaluation and monitoring guidance, incident/response playbooks, and deployment checklists
  • Package open-source and proprietary capabilities into adoption-ready solutions (e.g., reference implementations, configuration patterns, validated workflows)
  • Maintain a consistent delivery model across engagements: intake, scoping, governance alignment, execution cadence, and retrospectives that improve the offering over time
  • Translate evolving threats into actionable guidance and updates for solution packages (e.g., scams/fraud patterns, cyber-enabled threats, ecosystem abuse trends)
  • Develop lightweight enablement components as needed: targeted technical modules, hands-on labs, and readiness assessments that accelerate adoption of the solutions
  • Define and instrument impact measurement: adoption milestones, readiness indicators, reliability and safety posture improvements, and partner satisfaction with outputs
  • Partner closely across engineering, safety, geopolitical analysis, and quantitative teams to ensure solutions are technically credible, threat-informed, and measurable
  • Communicate crisply and decision-readily to internal and external stakeholders: progress, trade-offs, risks, and recommendations

Requirements:

  • 6+ years in product, technical program leadership, solutions, or platform operations, especially in safety, security, risk, integrity, or enterprise/public-sector contexts
  • Have built 0–1 solution offerings (product plus services or productized services): taking ambiguous needs, shipping something concrete, then scaling it into a repeatable model
  • Have a builder’s mindset: comfortable incubating early-stage ideas, testing them with partners, and evolving them into durable, repeatable safety and security solutions
  • Can go deep with engineers and still produce partner-ready artifacts that are clear, usable, and operationally grounded
  • Are strong at abstraction: turning bespoke engagements into reusable patterns, templates, and reference implementations
  • Have strong written communication and an instinct for clarity, precision, and partner usability

Nice to have:

  • experience with fraud/scams, cyber threat mitigation, incident response, trust & safety operations, or government/critical infrastructure enablement
  • experience working with open-source developer ecosystems
What we offer:
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
  • Offers Equity
  • performance-related bonus(es) for eligible employees

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
OpenAI - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Product & Solutions Lead, Safety and Security

New

Software Engineer II

We are seeking a skilled software engineer to join our team and help implement a...
Location
Location
Czech Republic , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
Job Responsibility
Job Responsibility
  • AI-Native Development: Improves artificial intelligence (AI) tools and practices across the software development lifecycle (SDLC)
  • Proactively takes responsibility for the content of their AI-generated requirements, design documents, code, and other assets, assisting other members of the team to do the same
  • Incorporates Responsible AI practices into the SDLC to ensure appropriate controls over AI-generated assets
  • Applies SDLC and engineering health measures (e.g., Accelerate, SPACE framework, Engineering System Success Playbook [ESSP]) to guide improvements to processes and practices, especially those involving AI
  • Experiments with AI tools and practices to improve their own capabilities, and provides recommendations on how to adopt them to other members of the team.
  • Coding: Leads by example across teams and mentors others to produce extensible, maintainable, well-tested, secure, and performant code used across products that adheres to design specifications
  • Leads efforts to continuously improve code performance, testability, maintainability, effectiveness, and cost, while learning about and accounting for relevant trade-offs
  • Identifies best practices and coding patterns (e.g., leveraging state-of-the-art generative artificial intelligence [GenAI], approaches to source code organization, naming conventions) and provides deep expertise in the coding and validation strategy
  • Creates and applies metrics to drive code quality and stability, appropriate coding patterns, and best practices
  • Identifies and anticipates blockers or unknowns during the development process, escalates them, communicates how they will impact timelines, and then leads efforts to identify and implement strategies and/or opportunities to address them.
  • Fulltime
Read More
Arrow Right

Senior Platform Manager, Trust and Safety

As a Product Manager in the Trust & Safety team, you will identify customer pain...
Location
Location
United States
Salary
Salary:
177000.00 - 208000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years product management experience
  • Prior product, operation, or engineering experience in security, trust, safety, risk or fraud
  • Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
  • Strong analytical, troubleshooting, and problem-solving skills
  • Experience building machine learning products or technical product management
  • Experienced in design, and hypothesis driven product development
  • Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
  • Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
  • Experience leading teams through ambiguity, and high stakes trade off decisions
Job Responsibility
Job Responsibility
  • Creating vision and strategy for Trust & Safety products and platforms
  • Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
  • Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
  • Defining goals and success with clearly measurable objectives and key results
  • Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams
  • Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
  • Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes
  • Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
  • Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc
  • Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Senior Product Manager- MTP AI

Are you looking for an exciting new opportunity within Microsoft to apply your e...
Location
Location
United States , Redmond
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 5+ years experience in product/program management OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
  • 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
  • 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
  • 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
  • Expertise in AI security, including risks such as prompt injection, jailbreaks, model theft, data poisoning, adversarial attacks, and AI supply chain vulnerabilities
  • Understanding of secure ML development, AI threat modeling, AI red team findings, and securing traditional and generative AI workloads
  • Experience with Microsoft Security for AI, Azure AI, or analogous industry leading AI security platforms
Job Responsibility
Job Responsibility
  • You will be part of the Microsoft Threat Protection (MTP) Pre-Intent CxE team, focusing mainly on the MTP security solutions while also gaining insight into various product workloads and teams to identify new opportunities for developing and driving at-scale workloads
  • An important responsibility will be addressing the competitive landscape and the customer perception of using AI within the Microsoft Threat Protection stack
  • You will share your expertise and provide guidance to the field, supporting opportunities and promoting sales and the adoption of embracing AI for their security needs
  • Additionally, you will offer guidance through collateral, webinars, and other forums to educate the field on how to engage with and utilize these programs, as well as gather feedback to enhance and grow the offerings
  • As a MTP Pre-Intent CxE Team member, you will build relationships with engineering, uncover key insights, drive measurable product improvements in collaboration with CVP’s, Partners, Product Managers, Engineers, and Security Researchers, and create scalable and repeatable processes that enable value realization for Microsoft security solutions
What we offer
What we offer
  • The chance to work on a global dynamic team
  • A fast paced, exciting work environment where there is always a new challenge and opportunity
  • Opportunities to directly impact customer and partner experience and improve the way product groups at Microsoft work with partners and customers
  • Direct impact on product engineering decisions based upon partner/customer experience and data
  • Fulltime
Read More
Arrow Right

Critical Environment Business Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...
Location
Location
United States , Atlanta
Salary
Salary:
81400.00 - 161800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
  • 1+ year(s) of experience with maintenance planning and execution
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Follows and adheres to processes and policy(ies) provided by security and safety governing partners
  • Reports immediately any safety or security issues or concerns
  • Participates in safety and security related Root Cause Analysis (RCA) processes as appropriate
  • Makes recommendations for improvements to safety and security processes or procedures
  • Fosters and exhibits a culture of safety
  • Ensures no unauthorized or unescorted personnel access in secured production environments
  • Manages and regularly audits physical access lists for personnel accessing secured production environments and related systems
  • Understands strategic vision as communicated by leaders
  • Identifies potential improvements aligned with this vision
  • Demonstrates conscientiousness on cost and adheres to budget requirements
  • Fulltime
Read More
Arrow Right

Senior Director of Product (Head of International - Real Time Operations)

As Head of International – Real Time Operations, you will own the strategy and e...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of product management experience in enterprise SaaS, real-time operations, VSaaS, VMS, IoT, or public safety technology
  • Proven success in international product leadership, including experience scaling platforms across multiple regions with diverse compliance and operational requirements
  • Experience partnering with sales leadership on tender-driven opportunities, translating deal pipelines into prioritized product roadmaps
  • Strong understanding of global compliance standards (privacy, data residency, security) and their impact on product delivery
  • Demonstrated ability to harmonize requirements across geographies while balancing global parity vs. regional differentiation
  • Excellent communication and collaboration skills
  • able to influence senior leaders and cross-functional teams without direct authority
  • Bachelor’s degree required
  • MBA or advanced degree preferred
Job Responsibility
Job Responsibility
  • Define the international product strategy for Fusus, balancing competitiveness, sustainability, and scalability
  • Partner directly with international sales leadership to evaluate pipeline opportunities, shape tender responses, and prioritize engineering work to win deals
  • Harmonize requirements across countries and regions, ensuring strategic parity with U.S. markets where necessary, while building features and capabilities that truly matter for international success
  • Collaborate with product, engineering, and program leaders to ensure international deliverables are embedded in Axon’s global roadmap
  • Ensure compliance with regional security, privacy, and data residency standards critical to customer trust and adoption
  • Drive continuous improvement in tender readiness, adoption, and customer success metrics across regions
  • Act as a champion for international customer and partner needs within RTO, ensuring they inform product priorities at all stages
  • Build strong partnerships across Axon (devices, digital evidence, productivity solutions) to deliver integrated outcomes internationally
  • Lead direct engagement with international customers, regulators, and partners to distill insights into product priorities
  • Establish a clear execution path within 90 days that defines roadmap priorities and sequencing for international expansion
What we offer
What we offer
  • Competitive base salary and RSUs
  • Comprehensive pension plan with matching contribution
  • Private health insurance & cash plans
  • 30 days paid holiday + UK public holidays
  • Enhanced maternity/paternity leave
  • GymPass subscription
  • Life assurance & income protection
  • Career growth support and wellness resources
  • Fulltime
Read More
Arrow Right
New

Circular Sales & Recovery Manager

Job ID: 329960. Date posted: 13/02/2026. What you'll be doing day to day. What y...
Location
Location
Italy , Rimini
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3 years’ experience in a leadership role within retail or other customer-facing, high-volume environments
  • Strong understanding of customer behaviour, merchandising techniques, and how to create an attractive commercial offer
  • Knowledge of product quality, safety and recovery processes, with the ability to translate them into customer value
  • Analytical skills and ability to work with key sales KPIs and performance data
  • Experience with space management and sales location planning
  • Awareness of waste management, recycling and sustainability principles
  • Good knowledge of the IKEA product range (or the ability to quickly acquire it)
  • Understanding of how product quality, safety and recovery workflows affect profit and loss
  • Business-minded and results-driven, with a strong customer focus
  • Passion for sustainability and circular business models (including second-hand solutions)
Job Responsibility
Job Responsibility
  • Lead, coach and develop the Product Quality & Recovery team, always keeping the customer at the centre
  • Work closely with colleagues across functions to ensure that product quality, safety, and recovery are everyone’s priority
  • Act as an ambassador for the customer product experience: monitor and report safety, compliance or quality issues in a timely way, preventing risks and improving standards
  • Enable the team to create a positive shopping experience by managing efficient circular recovery operations, reducing both environmental and financial impact
  • Ensure effective processes to block or stop the sales of IKEA products with safety or quality deviations, protecting our customers
  • Define clear goals and action plans for your department, and follow up with continuous improvement, learning from best practices in other units
  • Promote the use of common tools and methods to secure product quality, safety and recovery
  • Develop people: support team members’ growth and ensure succession planning
What we offer
What we offer
  • Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
  • Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
  • Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
  • Employee discount: 15% on the purchase of IKEA products for personal use
  • IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
  • Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
  • Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together
  • Fulltime
Read More
Arrow Right

Circular Sales & Recovery Manager

Location
Location
Italy , Rimini
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3 years’ experience in a leadership role within retail or other customer-facing, high-volume environments
  • Strong understanding of customer behaviour, merchandising techniques, and how to create an attractive commercial offer
  • Knowledge of product quality, safety and recovery processes, with the ability to translate them into customer value
  • Analytical skills and ability to work with key sales KPIs and performance data
  • Experience with space management and sales location planning
  • Awareness of waste management, recycling and sustainability principles
  • Good knowledge of the IKEA product range (or the ability to quickly acquire it)
  • Understanding of how product quality, safety and recovery workflows affect profit and loss
  • Business-minded and results-driven, with a strong customer focus
  • Passion for sustainability and circular business models (including second-hand solutions)
Job Responsibility
Job Responsibility
  • Lead, coach and develop the Product Quality & Recovery team, always keeping the customer at the centre
  • Work closely with colleagues across functions to ensure that product quality, safety, and recovery are everyone’s priority
  • Act as an ambassador for the customer product experience: monitor and report safety, compliance or quality issues in a timely way, preventing risks and improving standards
  • Enable the team to create a positive shopping experience by managing efficient circular recovery operations, reducing both environmental and financial impact
  • Ensure effective processes to block or stop the sales of IKEA products with safety or quality deviations, protecting our customers
  • Define clear goals and action plans for your department, and follow up with continuous improvement, learning from best practices in other units
  • Promote the use of common tools and methods to secure product quality, safety and recovery
  • Develop people: support team members’ growth and ensure succession planning
What we offer
What we offer
  • Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
  • Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
  • Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
  • Employee discount: 15% on the purchase of IKEA products for personal use
  • IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
  • Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
  • Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together
  • Fulltime
Read More
Arrow Right

Circular Sales & Recovery Manager

Location
Location
Italy , Roncadelle (Bs), Brescia
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3 years’ experience in a leadership role within retail or other customer-facing, high-volume environments
  • Strong understanding of customer behaviour, merchandising techniques, and how to create an attractive commercial offer
  • Knowledge of product quality, safety and recovery processes, with the ability to translate them into customer value
  • Analytical skills and ability to work with key sales KPIs and performance data
  • Experience with space management and sales location planning
  • Awareness of waste management, recycling and sustainability principles
  • Good knowledge of the IKEA product range (or the ability to quickly acquire it)
  • Understanding of how product quality, safety and recovery workflows affect profit and loss
  • Business-minded and results-driven, with a strong customer focus
  • Passion for sustainability and circular business models (including second-hand solutions)
Job Responsibility
Job Responsibility
  • Lead, coach and develop the Product Quality & Recovery team, always keeping the customer at the centre
  • Work closely with colleagues across functions to ensure that product quality, safety, and recovery are everyone’s priority
  • Act as an ambassador for the customer product experience: monitor and report safety, compliance or quality issues in a timely way, preventing risks and improving standards
  • Enable the team to create a positive shopping experience by managing efficient circular recovery operations, reducing both environmental and financial impact
  • Ensure effective processes to block or stop the sales of IKEA products with safety or quality deviations, protecting our customers
  • Define clear goals and action plans for your department, and follow up with continuous improvement, learning from best practices in other units
  • Promote the use of common tools and methods to secure product quality, safety and recovery
  • Develop people: support team members’ growth and ensure succession planning
What we offer
What we offer
  • Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
  • Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
  • Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
  • Employee discount: 15% on the purchase of IKEA products for personal use
  • IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
  • Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
  • Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy