CrawlJobs Logo

Product Solutions Analyst

eliseai.com Logo

EliseAI

Location Icon

Location:
Canada , Toronto

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

58000.00 - 70000.00 CAD / Year

Job Description:

Product Solutions Analyst role at EliseAI, focusing on housing. The team is responsible for solving issues and providing service for clients, bridging the gap between client experience and Product and Engineering.

Job Responsibility:

  • Be The First Line of Defense for our Clients
  • Learn and Navigate Our Platform
  • Troubleshoot and Resolve Tier 1 Issues
  • Document and Escalate Bugs Effectively
  • Close the Loop with Clients and the Team

Requirements:

  • 1+ years in a Technical Support Specialist or equivalent role
  • Experience with support software and CRMs (e.g., Zendesk)
  • Demonstrated technical proficiency
  • Computer Science/Math/Engineering degree preferred
  • Bias towards data-driven decision-making and analytical skills
  • Strong written and verbal communication skills
  • Experience in a customer-facing role
  • Willing to work in person with your team 4-5 days per week upon opening of our office

Nice to have:

  • Experience building projects using low code / no code tools such as Retool
  • Advanced knowledge of Google Sheets or Excel
  • Familiarity with DataDog or other similar event-logging software
  • Familiarity with Postman or other API testing tools
  • Familiarity with Reporting tools such as Tableau
  • Experience writing SQL queries
What we offer:
  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend
  • Unlimited vacation and paid holidays
  • Relocation packages

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Product Solutions Analyst

Product Analyst

Product and Ops Stability does not come free. Usually there is an analyst that i...
Location
Location
Mexico
Salary
Salary:
Not provided
homelight.com Logo
HomeLight
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of work experience in consulting, business operations or product analysis — with proven hands-on experience using AI, machine learning, or data science techniques to solve complex business problems
  • Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance)
  • Demonstrated ability to explain or describe a complex business challenge you’ve solved using AI, including how you approached the problem, designed the solution, and measured its impact
  • Ability to effectively manage, execute and deliver multiple tasks/projects simultaneously on tight timelines
  • Strong proficiency in Excel, Google Sheets, SQL
  • Ability to learn and pick-up other data analytics tools
  • Close attention to detail
  • Strong communication, interpersonal and organizational skills. Strong team player
  • Self-starter with the ability to learn quickly and independently
  • Demonstrates proficiency in English, with the ability to communicate effectively both verbally and in writing
Job Responsibility
Job Responsibility
  • Identify and measure the key metrics to prove existing product performance and customer success
  • Perform regular ad-hoc analyses through requests from business and product stakeholders
  • Work directly with the Product Team to analyze, understand, and communicate the future growth of opportunities for HomeLight - including AI-based models or insights that drive better decision-making
  • Build business cases, operating, and financial models while working with product managers, sales, marketing, and finance for exciting new products and businesses
  • Ensure all stakeholders are aligned for operational status surrounding product and business lines
  • Market analysis to understand the competitive landscape and aid decision-making that sets the strategy and vision for HomeLight products
Read More
Arrow Right

Servicenow Developer Lead Product Analyst

ServiceNow Developer Lead Product Analyst position at Sopra Steria, a recognized...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Having experience in ServiceNow Development and ability to drive solutions independently
  • has worked on ITSM extensively and understanding of CMDB
  • is aware of other ServiceNow products and having practical work experience
  • rich experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
  • experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
  • experience in managing flows and workflows of Medium to Complex nature
  • understand scripted Web-Services such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
  • understanding of Service Portal designing would be an added advantage
  • general development experience
  • system integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Job Responsibility
Job Responsibility
  • Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team
  • support the junior members and also check the performance of the junior developers
  • communication with the Internal and External stakeholders for gathering of business needs
What we offer
What we offer
  • Inclusive and respectful work environment
  • open positions for people with disabilities
  • Fulltime
Read More
Arrow Right

Specialist IS Business Systems Analyst - Product Team

In this vital role you will join the Revenue Management Product Team in Amgen’s ...
Location
Location
United States
Salary
Salary:
117162.00 - 144885.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree
  • OR Master’s degree and 2 years of Information Systems experience
  • OR Bachelor’s degree and 4 years of Information Systems experience
  • OR Associate’s degree and 8 years of Information Systems experience
  • OR High school diploma / GED and 10 years of Information Systems experience
Job Responsibility
Job Responsibility
  • Serves as the Product Owner and Lead Business Analyst for Amgen’s Model N Revenue Cloud SaaS implementations, with responsibility for the full cycle of service delivery
  • Owns stakeholder relationships with cross-functional business and DTI partners to translate, negotiate, and influence business needs into technology product solutions
  • Evaluates needs, researches, and helps design and engineer product capabilities and process workflows to enable integrated contract development, operations, and financial reporting with improved transparency and auditability
  • Establishes and maintains system capabilities and governance to ensure data integrity across the technology landscape
  • Manages the full lifecycle of product features using SAFe principles from product visioning through DevOps
  • Supports product leadership with project management, planning, resourcing (both internal and external), prioritization, and funding for product capabilities
  • Provides key Product Owner and Business Analyst support for Amgen’s implementation and operations of the Model N Pharma Revenue Cloud SaaS platform, including data management for master data (products, pricing, contracts, customers, and memberships), contracts, strategies, and rebates and fee transactions for payer (managed care), channel, and provider rebates
  • Works cross-functionally with Client Facing IT, Commercial, and Finance stakeholders to support data integrations and workflows necessary for forecasting, reporting, and analytics capabilities across Amgen’s Gross-to-Net processes
  • Works with business partners, end users, and technology teams to capture, understand, and define business requirements
  • Partners with Product and Enterprise IT teams to build and validate technology solutions, workflows, and process automation, including automated regression testing
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible
  • Fulltime
Read More
Arrow Right

Client Solutions Analyst

This is an 18-month AddeGrad Program for a Client Solutions Analyst. The role in...
Location
Location
United Kingdom , Edinburgh
Salary
Salary:
Not provided
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS in Economics, Finance, Mathematics, Business Administration, Information Systems or a related field with graduation dates between Fall 2025 - Spring 2026
  • Exceptional organizational and interpersonal skills
  • Solution-oriented approach and a passion for problem-solving
  • Proven ability to research, design, and implement solutions for complex problems
  • Independent, adaptable, and can thrive in a fast-paced environment
  • Strong desire to gain further understanding of the global wealth management business
  • Effective communication and interpersonal skills (both written and verbal)
  • Strong work ethic, proactive and a highly contributing teammate
  • Strong analytical skills and ability to interpret
  • Right to work in the United Kingdom from the first day of employment (visa sponsorship not available)
Job Responsibility
Job Responsibility
  • Design and implement Addepar for new clients
  • Identify how Addepar can unlock significant value for clients’ businesses
  • Advise clients on how to model and examine their financial instruments and assets
  • Lead the design and oversight for new clients onboarding to the Addepar platform
  • Ensure solutions are compatible with other products and services within the Addepar ecosystem
  • Provide hands-on support to identify, respond to, and resolve issues and questions raised by clients
  • Work in complex data sets to identify and resolve data and calculation discrepancies
  • Collaborate with R&D teams to conduct root-cause analysis
  • Collaborate with Product and Account Management to manage and maintain client satisfaction
  • Help clients use Addepar to the greatest extent through functional and conceptual instruction
What we offer
What we offer
  • In-depth onboarding and enablement program
  • Strong corporate culture
  • Cool swag
  • Exposure to key functions of the Client Services team
  • In-depth knowledge of the Addepar platform
  • Ability to partner with key stakeholders across Go-To-Market and R&D teams
  • Prepared for career growth in other parts of the business upon completion
  • Fulltime
Read More
Arrow Right

Business Analyst Product Owner

This role involves working in a transformative phase uplifting technology offeri...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in product companies as product owner/manager
  • experience delivering strategic change programs spanning multiple years in a fast-paced, financial product company
  • adept in agile practices and strong ability to develop, manage and continuously prioritize backlog
  • product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus
  • energetic, flexible, collaborative, and proactive
  • strong, influential communicator who is articulate and concise
  • demonstrated success interacting with senior management both in the business, corporate functions, as well as the Operations and Technology environments
  • strong risk management and control mindset
  • self-reliant, good problem solver, results-oriented
  • ability to establish and build trust with professionals throughout the business as advisor and business partner to the organization with a clear client orientation
Job Responsibility
Job Responsibility
  • Collaborate with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements
  • align with the vision for the team’s product and maintaining the cohesive vision throughout the SDLC process
  • create a product roadmap based on this vision
  • managing the product backlog and prioritizing the tasks based on challenging and often competing requirements
  • active participation in stages of the technology product creation
  • monitoring and evaluating product progress at each stage of the process
  • identify and communicate risks and impacts and propose risk mitigation options
  • consult with business clients to determine system functional specifications
  • partner with multiple management teams and other units to meet organizational objectives
  • evaluate new IT developments and evolving business requirements
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • discretional annual performance-related bonus
  • private medical insurance packages
  • employee Assistance Program
  • pension plan
  • paid parental leave
  • special discounts for employees, family, and friends
  • access to an array of learning and development resources.
  • Fulltime
Read More
Arrow Right

Product Analyst

Product and Ops Stability does not come free. Usually there is an analyst that i...
Location
Location
Philippines
Salary
Salary:
Not provided
homelight.com Logo
HomeLight
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of work experience in consulting, business operations or product analysis — with proven hands-on experience using AI, machine learning, or data science techniques to solve complex business problems
  • Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance)
  • Demonstrated ability to explain or describe a complex business challenge you’ve solved using AI, including how you approached the problem, designed the solution, and measured its impact
  • Ability to effectively manage, execute and deliver multiple tasks/projects simultaneously on tight timelines
  • Strong proficiency in Excel, Google Sheets, SQL
  • Ability to learn and pick-up other data analytics tools
  • Close attention to detail
  • Strong communication, interpersonal and organizational skills. Strong team player
  • Self-starter with the ability to learn quickly and independently
  • Demonstrates proficiency in English, with the ability to communicate effectively both verbally and in writing
Job Responsibility
Job Responsibility
  • Identify and measure the key metrics to prove existing product performance and customer success
  • Perform regular ad-hoc analyses through requests from business and product stakeholders
  • Work directly with the Product Team to analyze, understand, and communicate the future growth of opportunities for HomeLight - including AI-based models or insights that drive better decision-making
  • Build business cases, operating, and financial models while working with product managers, sales, marketing, and finance for exciting new products and businesses
  • Ensure all stakeholders are aligned for operational status surrounding product and business lines
  • Market analysis to understand the competitive landscape and aid decision-making that sets the strategy and vision for HomeLight products
Read More
Arrow Right

Senior Product Analyst

As a Senior Product Analyst, you will work hand-in-hand with multiple business d...
Location
Location
United States , Denver; San Francisco
Salary
Salary:
114000.00 - 159000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in a highly analytical role, with at least 3+ years in a product analytics/data science role
  • Advanced proficiency in SQL, as well as an understanding of data warehouse principles including data modeling
  • Bonus points for experience with dbt
  • Excellent analytical and problem-solving skills, with the ability to identify and prioritize growth opportunities based on data and experiment results
  • Strong written and verbal communication skills and the ability to distill complex analytical solutions into actionable insights and communicate business impact to non technical audiences
  • A demonstrated self-starter with excellent prioritization skills, able to drive projects to completion with minimal guidance
Job Responsibility
Job Responsibility
  • Partner with business stakeholders to gain deep understanding of our products and customers
  • Effectively communicate insights and recommendations from your analysis to a non-technical audience across all organizational levels
  • Collaborate closely with product owners and finance partners to analyze the value of new features, enhancements, and projects
  • Based on exploratory analysis, create customer profiles, develop metrics to inform pricing and monetization strategies
  • Work with engineers to develop data sources and core metrics to be utilized by the entire company
  • Experimentation Evangelist - educate and promote a data driven culture through experimentation
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Product Control Analyst 2 (Markets Controller)

Product Control, the largest department in Finance, is primarily responsible for...
Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Interest in pursuing a career in finance / financial markets
  • Consistently demonstrates clear and concise written and verbal communication
  • 2-4 years of relevant work experience
  • Bachelor's degree graduate
Job Responsibility
Job Responsibility
  • Monitor, assess, analyze, and evaluate processes and data
  • Identify process gaps and control issues
  • Escalate anomalies and issues in an efficient and timely manner
  • Interpret data, identify inconsistencies through research and recommend solutions based on analysis
  • Develop knowledge of how team interacts with others to accomplish Finance goals
  • Develop basic knowledge of industry practices and standards
  • Exchange complex information succinctly and with discretion
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • Opportunity to grow your career, give back to your community and make a real impact
  • Fulltime
Read More
Arrow Right