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Boeing Logo Boeing · Quality Control

Product & Service Quality Manager

United States, Auburn Employment contract 119850.00 - 162150.00 USD / Year · Job Posted May 20, 2026
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Commercial Airplanes (BCA) is seeking a Product & Services Quality Manager to join our Emergent Operations Team in Auburn, Washington on 3rd Shift. This is a chance to be part of a world-class team shaping the future of commercial aviation. If you are passionate about quality and leadership, and ready to make a significant impact, we encourage you to apply. We are seeking dynamic leaders with a proven track record of leading change, inspiring others, and challenging the status quo. In this role, you will be driving improvements within the program to ensure teams are prepared for and continuously improving with the goal of zero injuries, zero defects, and zero Foreign Object Debris (FOD). The selected candidates will have the unique opportunity to transform the work we do, develop our teams, and integrate across organizations and the enterprise. You will lead and mentor a team of managers with employees performing a variety of quality functions.

Job Responsibility

  • Leads by demonstrating and holding all accountable to the Boeing Values and Behaviors
  • Leads, mentors, coaches, and teaches a team of employees
  • Leads process improvement and BPS activities for quality
  • Leads the day-to-day activities for a group of quality teams
  • Partners with other functions to ensure processes used to manage, develop, and improve areas are effective and integrated
  • Monitors and acts to improve the efficiency and effectiveness of the teams
  • Provides education and coaching on connecting the quality systems and processes
  • Understands business objectives, strategies, and conditions affecting all areas of the program
  • Develops and maintains partnering relationships with program leaders, quality stakeholders, peers, partners, and direct reports
  • Develops and maintains partnering relationships with peer team members the manufacturing and assembly processes
  • Communicates and conveys quality status and actions taken to improve the area with upper leadership

Requirements

  • 3+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners
  • 5+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint)
  • Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course Exploring Leadership

Nice to have

  • 3+ years of experience in a leadership role leading global teams, initiatives, or projects to meet business objectives and influence change
  • 3+ years of management experience with Quality or Operations or leading managers / teams in Operations and/or Quality position
  • 2+ years of experience with the Material Review Board (MRB) process
  • Excellent communication skills, both verbal and written
  • Experience with the One Boeing Production System (BPS)
  • Proven ability to manage, develop, and motivate employees
  • Experience completing process-oriented tasks accurately and in an organized manner
  • Self-starter who creates and implements job-related solutions and procedures
  • Strong Quality Management Systems/Business Acumen
  • Adaptability, Communication, Continuous Improvement, Customer Focus, Managing Conflict, Building Positive Relationships
  • Demonstrated skills in team building, systematic problem solving and ethical leadership

What we offer

  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • programs that provide for both paid and unpaid time away from work
  • competitive base pay
  • variable compensation opportunities
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program pays your institution directly
  • Fertility, adoption, and surrogacy benefits
  • Up to $10,000 gift match when you support your favorite nonprofit organizations
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