Product/Service Manager, Robert Bosch Sp. z o.o.

Robert Bosch Sp. z o.o.

Location:
Poland, Warsaw

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As Product and Service Manager for Salesforce Components, you will be part of the Bosch Digital Salesforce product team and take responsibility for selected products and services within the global Salesforce ecosystem. In this role you will be driving customer engagement, acquiring new clients, and ensuring the financial viability of the product. You will combine product management responsibilities—including financial ownership and compliance—with operational service management, ensuring stable, secure, and efficient operations of Salesforce ORGs in responsibility of the product team.

Job Responsibility:

Define and execute the product vision and roadmap, aligning with overarching business and IT strategies
Manage the entire product lifecycle, from operations and enhancements to budgeting and vendor coordination
Hold full financial responsibility for the product, including budgeting, cost transparency, price calculation, and charging
Ensure strict adherence to Bosch governance frameworks, including policies for Business Planning, Financial Management, and Information Security
Establish and monitor SLAs, operational KPIs, and oversee incident/problem management processes to ensure service excellence
Collaborate with product owners, architects, and security teams to ensure seamless integration into Bosch’s IT landscape
Serve as the primary contact for our customers (Bosch entities), building strong relationships to understand their needs and gather requirements
Organize regular customer forums and communicate roadmap updates, feature releases, and operational improvements to all stakeholders
Identify and pursue new business opportunities, preparing and delivering compelling presentations and proposals to expand our customer base

Requirements:

Degree in Business Administration, Management, Information Technology, Information Technology, or a related field
2+ years of experience in product management, service management or a related role
Excellent communication skills with a strong customer orientation
Strong skills in requirements management and stakeholder relationship management
Excellent financial comprehension with highlight on financial processes such as demand planning, price calculation, and charging
Proactive mindset, structured working style, and the ability to balance strategic and operational tasks
Understanding of cloud platforms, IT service management (ITIL), and compliance requirements
Fluency in both written and spoken English

Nice to have:

Desired experience working with Salesforce
Desired experience working with Planisware
Desired experience working with Valuemation
Desired experience working with LeanIX

What we offer:

Employment Contract and a competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Additional Information:

Job Posted:
November 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Product/Service Manager