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We have 12-month fixed term contract opportunitys for a Product Risk Manager to join our first‑line Product Governance team to lead in the assessment of our products against governing regulation (e.g. Consumer Duty, BCOB’s, etc), oversight best practice in the management and solution design of risk events and new regulatory standards. The role holder will take ownership of Fair Value Assessments for a specific product category, using analytical skills to assess the performance of the product against the 4 Consumer Duty outcomes. This will include the identification of data trends to support analysis of customer outcomes and working with product and other risk teams to assess the impact of product changes, risk events or emerging regulation to determine a products overall operating risk from which solutions can be designed and put in place to deliver good outcomes where required. It’s essential that high‑quality assessments are produced, that insights are clearly presented to key committees, and that additional risk analysis is developed in response to data led customer behaviour trends. Collaboration is central to the role, working closely with the Product Governance Manager, fellow Product Risk Managers and Product Managers across Homes, Everyday Banking, Business and Commercial to deliver strong, customer‑focused outcomes. If you’re passionate about customer value, enjoy working with data and want to strengthen your product risk expertise, this is a great opportunity to make a meaningful impact within the team.
Job Responsibility:
Lead in the assessment of our products against governing regulation (e.g. Consumer Duty, BCOB’s, etc)
Oversight best practice in the management and solution design of risk events and new regulatory standards
Take ownership of Fair Value Assessments for a specific product category, using analytical skills to assess the performance of the product against the 4 Consumer Duty outcomes
Identification of data trends to support analysis of customer outcomes
Working with product and other risk teams to assess the impact of product changes, risk events or emerging regulation to determine a products overall operating risk from which solutions can be designed and put in place to deliver good outcomes where required
Produce high‑quality assessments
Clearly present insights to key committees
Develop additional risk analysis in response to data led customer behaviour trends
Collaborate closely with the Product Governance Manager, fellow Product Risk Managers and Product Managers across Homes, Everyday Banking, Business and Commercial to deliver strong, customer‑focused outcomes
Requirements:
Effective communicator, able to express complex information clearly in both written and verbal form
Experience in preparing papers or reports for senior committees or governance forums
Confident building strong working relationships with stakeholders at all levels, including senior leaders, and collaborating in a constructive and respectful way
Solid understanding of risk management principles, the regulatory environment and how risk frameworks operate in practice
Strong analytical thinking, planning skills, attention to detail and accuracy
Thoughtful, problem‑solving mindset, able to investigate issues, develop practical solutions and support good customer outcomes
Nice to have:
Strong experience in the development and management of data to investigate trend that support robust and customer centric solutions
What we offer:
28 days holiday a year plus bank holidays and a holiday buy/sell scheme