Product Release Program Manager III Job at Everseen (Timișoara)

Job Description

This is a fantastic opportunity to join Everseen, a rapidly scaling global AI company, as our Product Release Program Manager, where you’ll drive seamless product launches that shape the future of retail innovation. As a Product Release Program Manager III, you will be a key member of Everseen’s PMO Team (Program Management Office) ensuring processes are well defined and applied during release management involving all stakeholders (Product, Research and Development, ICT, Operations). You will be responsible for tracking all projects related to product releases in a timely manner, involving and communicating with the required stakeholders. You may also be responsible for some additional projects in the wider development area. A further part of your role will be to maintain and evolve the processes within the development of the product.

Job Responsibility

Create and maintain project plans, tracking all tasks, milestones, risks, and issues throughout the release planning process
Identify creative and robust solutions to address project roadblocks, risks and issues
Coordinate stakeholder calls, serving as the main point of contact for release queries and tracking
Manage and own all projects for assigned customer/release
Ensure effective management of project timelines, define and control program scope, monitor and manage program finances, and uphold quality standards for all deliverables
Work closely with the R&D, Product, Operations (Customer Deployment), DevOps and Quality teams to manage expectations regarding release delivery
Coordinate onboarding reporting and collaborate with R&D and Operations Teams to provide and present project updates for customers and internal management
Coordinate system performance analysis with technical and data teams
Create and coordinate Jira tickets to track project tasks internally across departments
Escalate any issues impacting project delivery to management
Drive the completion of tasks from initiation to completion and have full ownership of projects/releases

Requirements

8-11 years of work experience in a relevant role and global SaaS company
A Bachelors degree or equivalent focusing on the computer science field is preferred
Customer Focus and Advocacy
Project Management: Demonstrated ability to effectively manage multiple projects simultaneously
Technical Proficiency: Proficient in utilizing various tools and systems such as Microsoft and Atlassian packages
Initiative and Adaptability
Relationship Building
Communication & Collaboration: Excellent English proficiency, both written and verbal
Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams
Curiosity
Ownership and Accountability
Analytical Thinking and Attention to Detail
Team Player
Coaching: Starting to coach less experienced members of the team
Travel Readiness: Willingness to travel as needed

Nice to have

A relevant experience working with AI projects is beneficial
Previous experience of collaboration with team members based in different timezones is useful

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Product Release Program Manager III

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