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As a Product Recovery Team Leader, working to prevent the occurrence of unnecessary costs related to our products and improve the customer's quality perception, you will: Lead, recruit, develop, and schedule a team of recovery co-workers to secure department routines and succession. Ensure all recovery processes are completed in a consistent manner. Such as repackaging, confirmation, recycling, building, pricing, SAMS and maintaining the spare parts library. Identify business opportunities and implement business plan tactics to improve performance. Create a commercial recovery sales floor. Monitor the sales floor to secure the highest return while ensuring a timely sell-through of products. Implement and continuously ensure optimal use of common working methods relating to recovery process (including OPTORO confirmation process and repackaging). Cooperates across functions and leads interdependently to ensure everyone understands and contributes to the recovery process by focusing on prevention, revenue, sustainability and quality. Works with Imonitor recovery related questions on a consistent basis and champions all necessary changes to ensure compliance. Monitor and ensure the proper coding of relevant transfers. Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Job Responsibility
Lead, recruit, develop, and schedule a team of recovery co-workers to secure department routines and succession
Ensure all recovery processes are completed in a consistent manner
Identify business opportunities and implement business plan tactics to improve performance
Create a commercial recovery sales floor
Monitor the sales floor to secure the highest return while ensuring a timely sell-through of products
Implement and continuously ensure optimal use of common working methods relating to recovery process
Cooperates across functions and leads interdependently to ensure everyone understands and contributes to the recovery process
Works with Imonitor recovery related questions on a consistent basis and champions all necessary changes to ensure compliance
Monitor and ensure the proper coding of relevant transfers
Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Requirements
Experience in managing, leading, and developing people preferably in customer-centric service or retail environment
Understanding of business processes and working methods within IKEA retailing
Knowledge of applicable policies, laws, and regulations
Knowledge of business and management principles, budgeting, and resource allocation